Ajibolanle Omodunbi Sholanke

Ajibolanle Sholanke Email:-Location: Open to Remote Opportunities --- Professional Summary Resourceful and empathetic professional with over 10 years of experience delivering exceptional client service and support across legal and corporate environments. Adept at managing high-volume communication, resolving client concerns, and providing timely, clear, and accurate information. Demonstrates strong interpersonal skills, attention to detail, and the ability to thrive in fast-paced, remote-first environments. Seeking a customer service or client support role where I can leverage my strengths in communication, organization, and problem-solving to enhance client satisfaction and team success. --- Key Skills Customer Communication & Support Conflict Resolution & De-escalation Remote Tools: Zoom, MS Teams, Google Meet Client Relationship Management Time Management & Multitasking CRM and Documentation Handling Attention to Detail Team Collaboration --- Relevant Experience Deputy Legal Manager Consolidated Hallmark Insurance Ltd | Lagos, Nigeria | Mar 2024 – Present Maintained high client satisfaction by resolving inquiries and issues across departments. Collaborated remotely with internal and external stakeholders to support business objectives. Prepared and reviewed clear communication for clients and external partners. Assisted in compliance updates and administrative coordination. Managing Partner / Client Services Consultant Ajibolanle O. Sholanke Solicitors | Lagos, Nigeria | Oct 2023 – Feb 2024 Provided dedicated advisory and support to over 50 clients. Developed and implemented client-focused administrative solutions. Ensured timely communication and efficient problem-solving for client concerns. Company Secretary / Group Head, Legal & Compliance Bethsaida Africa Development Plc | Lagos, Nigeria | Dec 2021 – Sept 2023 Supported four Boards and senior management with proactive client communication. Organized meetings, managed inquiries, and documented key decisions. Handled client-facing responsibilities with professionalism and confidentiality. Senior Associate Moland Solicitors | Lagos, Nigeria | Jul 2015 – Sept 2021 Delivered excellent service to a wide range of corporate clients. Responded to client requests and maintained long-term business relationships. Managed complex documentation and consistently met tight deadlines. --- Education Master of Laws (LL.M) – University of Lagos, 2022 Barrister at Law (B.L) – Nigerian Law School, 2013 Bachelor of Laws (LL.B) – Babcock University, 2012 --- Certifications & Training Employment Law Series (2022) Data Protection Training (2023) Mastering Blockchain Training (2024) Debt Recovery & Asset Tracing Training (2024) --- Technical Proficiencies Microsoft Word, Excel, PowerPoint Adobe PDF, Outlook Zoom, Microsoft Teams, Google Meet Familiar with CRM platforms --- Languages English (Fluent) --- References: Available upon request