Ajibo Happiness Ugochukwu

HAPPINESS UGOCHUKWU, AJIBO VIRTUAL ASSISTANT| ADMINISTRATIVE ASSISTANT|CUSTOMER REPRESENTATIVE NIGERIA| -| Email:- PROFILE SUMMARY Happiness is a highly organized and detail oriented Virtual Assistant with strong administrative and communication skills. Experienced in managing schedules, handling correspondence, data entry, and supporting daily business operations remotely. Committed to providing reliable support and ensuring smooth workflow in a fast-paced environment. WORK EXPERIENCE Virtual Assistant 20Four7VA Remote, USA​ ​ ​ ​ ​ ​ ​ April, 2025 - February, 2026 ●​ Managed calendars, scheduled meetings, and coordinated appointments to ensure smooth daily operations ●​ Handled emails, responded to inquiries, and followed on pending tasks. ●​ Maintained organized digital filing system for easy document retrieval ●​ Utilized tools like Google Workspace, Microsoft Office, and Trello to manage tasks efficiently. Administrative and Operations Virtual Assistant Boldly, USA​ ​ ​ ​ ​ ​ ​ ​ ​ January, 2024 - March, 2025 ●​ Provided administrative support including scheduling, documentation, and communication management. ●​ Maintained accurate records, reports, and filing system for easy retrieval. ●​ Coordinated daily activities and ensured smooth workflow across departments. ●​ Handled communications professionally ●​ Used tools like Microsoft Excel and Google Docs for tracking and reporting. SKILLS ●​ Data Entry and Email Management ●​ Time management and Multitasking ●​ Excellent Communication (Verbal & Written) ●​ Attention to details ●​ Microsoft Office and Google Workspace ●​ CRM, soft dialers, and other project management tools. EDUCATION Masters of Science, Food Science and Technology (Quality Control and Assurance) ​ ​ 2024 ​ 2016 University of Nigeria, Nsukka Bachelor of Science, Food Science and Nutrition​​ Federal University of Technology ​ ​ ​ ​