Projects
Three Ireland Transformation Project (July 2016 to till date)
Role: Techno Project Manager
Description: Following Three ROI’s acquisition of O2 Telefonica Ireland, 3Vision transformation program’s objective is to consolidate legacy O2 (Blue) and Three ROI (Green) into a single platform to cater services for both blue & green subscribers for B2C & B2B LOB.
Responsibilities:
Completed handover of multiple projects from transition team for running BAU projects in short span of time.
Creating statement of work (SoW), lead technical walk through with external vendors & internal stakeholders, review impact assessment (IA), cost & timelines as per scheduled timelines.
Managing delivery from more than 30+ external vendors through integrated project plan & defined project management process.
Led Daily progress call with project’s team and weekly progress call with business stakeholders & 3rd party vendors.
Monitoring project health as per project plan & RAID register and review during weekly status call.
Involved in weekly governance meeting with CIO for project status update.
Coordinate with SIT, UAT & Deployment team for deployment of BAU projects.
Involved in readiness of IP connectivity with internal/external infra team for scoped vendors.
Involved in defect management daily call for raised defects by SIT/UAT team for scoped vendors and coordinate with vendors for deliveries of fixes using QC tool.
Participated actively in client interactions and managing expectations for any issues/blockage.
Pre-sales activity for MEA (Mar 2016 – June 2016)
Role: Pre-sales Solution Integrator
Description: Reliance Jio (RJio) is an LTE mobile network operator with coverage across all 22 telecom circles in India that offers a unique combination of telecom, high speed 4G internet data, digital commerce, media and payment services.
Responsibilities:
Working on opportunities in Telecom BSS/OSS, Smart City, IoT & Mobility domain received from Client Partner.
Working on Pre-qualification Bid process, preparing Technical & Commercial proposal and presenting Defence Proposal for RFPs from CSP across Middle East.
As-Is understanding of Telco & Non-Telco (Digital Services and IoT) stack of Reliance Jio.
GAP analysis on Architecture, System Integration Testing and Operation area as per Telecom NGOSS framework and standard best practices and define To-BE Architecture and processes.
Presenting solution & defence proposal to CXO level executives.
Indosat IT Outsourcing & Order Management transformation RFP (Mar 2015 – Feb 2016)
Role: Pre-sales Solution Integrator
Description: Indosat is one of leading telecommunication services & network provider in Indonesia that offers fixed & wireless services for both prepay & post-pay.
Responsibilities:
Going through RFP documents & prepares initial list of queries & submit for clarification.
Going through multiple Q & A sessions & due-diligence workshop for better understanding of requirement, system
& operation pain points and prepare technical proposal in agreed RFP response format & template after rigorous discussion with multiple stakeholders from different streams working together using war room mechanism.
Meeting & various discussions with product vendors for preparation of technical proposal aligning E2E solution, compliance statements and BOM etc catering transformation program objective.
Presenting Technical/Defence proposal, Mock Demo and PoC to key stakeholders and handling queries on various aspects of defence proposal.
Going through multiple workshops and preparing detailed transition plan on people, applications, service, governance etc for IT outsourcing program.
Commercial negotiations & detailed level discussion for the estimation of resources on FTE basis for IT outsourcing program.
Providing additional facts on organization capability, case study, reference site etc and when asked from client against RFPs.
Indosat SSP Transformation & Managed Service (Aug 2014 – Feb 2015)
Role: Pre-sales Solution Integrator/Architect
Responsibilities:
AS-IS analysis for custom built SSP system (Billing + OMS) using multiple workshops for business requirements, business processes and operations.
To-BE analysis for COTs based transformation, interacting with product vendors for product RFPs, PoC as part of product selection process.
Preparing AS-IS report with short term and
long term solution based on system pain
points and presenting to IT, Operation and Head and CTO.
Interacting with Business users, Division Head across SSP system and operation team for stability of SSP system as part of Quick Win.
Responsible for Infra preparation & assurance work for RA/FMS system & smooth deployment of FMS system post UAT
Environment: RocFM, RocRA, Oracle Service Bus 11g, BPEL 10g, Sun Solaris 10, Toad 9.1, Oracle 10g, PL/SQL, J2EE
Appendix: Projects
H3I Managed Service Program (Special Projects & Change Request)
(Apr 2012 – July 2014)
Role: E2E Architect
Description: PT Hutchison 3 Indonesia (H3I) is a rapidly growing telecommunications service provider operating under the National 2G/GSM 1800 MHz and the 3G/WCDMA licenses in Indonesia. H3I provides quality, innovative mobile data, and affordable voice and SMS services under the “3” brand, and moves with nationwide 3.5G network expansion to provide world-class internet experience for Indonesia.
Responsibilities:
Going through requirements with team and doing Impact Analysis for new change requests as part of new business product promos/project across all services Voice, SMS, GPRS and content
Reviewing Impact Analysis, Design Document and Solution Architecture Document (SAD) for development teams for streams CRM, Billing, VAS, Clarity, PCRF, TIBCO, VMS, ETOPUP, LMS, Pretups, MIS, USSD, NS and ERP and preparing Change & Variation document for commercial purpose
Low Level Design and development of rating & billing module using CSGi Singleview product
Interacting with TechM and CSG Offshore team for requirement/issue discussion and its resolution captured during SIT, UAT and Post Production of CR delivery
Leading & guiding team technically for configuring new requirement in Singleview, service request and troubleshooting production issues
Capacity planning and architecture roadmap
Excellence project which was executed to tune production system for easy going reference data for fast and error free delivery of CRs
Managing 9 members team
Environment: Singl.eview 8.0, Sun Solaris 7.8, Windows XP, Toad 9.1, Oracle 10g, Shell, EPM, Perl, PL/SQL, Java, TIBCO, Siebel 7.8, Ms Visio, Ms Source Safe
Domestic SMS Interconnect Project (Oct 2011 – Mar 2012)
Role: E2E Architect
Description: As per Indonesian government new guidelines, every telecom service provider requires to pay interconnection charges for Off-Net SMS events with charges depending upon various Inter operator agreements. Hence this would require HCPT to charge certain minimum amount for all Off-Net SMS events and at the mean time provide free On-Net SMS to subscriber depending on business.
Based on this new policy, the On-Net SMS for all existing SMS bonuses need to be bypassed and the Off-net SMS needs to be brought into Retail billing system along with Batch Mediation and ICT system for reconciliation report purpose.
Responsibilities:
Analysis, Design and Preparation of SRS for Retail Billing, ICT and ImE component
Preparation and Review of Hardware resizing document for ImE and ICT for additional disk storage & servers
Preparation and Review of Design doc for Retail Billing system for Off-Net SMS Bypass and reconfiguration of all existing SMS bonuses as per new policy
Low Level deisgn and development of rating module using INTEC Singleview product
Review of configuration design document and reference data before deploying in production
SIT, UAT and release deployment to all respective systems
Managing 5 members team
Environment: Singl.eview 6.01, ImE, ICT 7.1, Sun Solaris 7.8, Windows Vista, Toad 9.1, Oracle 10g, EPM, Perl, PL/SQL, Ms Visio, Ms Source Safe
HCPT Billing Transformation Project (Aug 2009 – Sep 2011)
Role: Configuration & Support Manager/Lead Architect
Description: HCPT Billing transformation project had been delivered in multiple phases starting from replacing Openet Batch Mediation system by CSG ImE system, replacing Geneva wholesale billing system by CSG Interconnect system and Geneva Retail Billing system by CSG Singl.eview system.
Phase1: Batch Mediation (ImE) Migration Project
Responsibilities:
Review and Preparation of Functional Document for Batch Mediation migration project from Openet to ImE
UAT & Report testing to Intec as per SRS for Roaming, Interconnect cdrs
Configuration & Planning ImE deployment
Environment: ImE 6.0.4, Sun Solaris 7.8, Linux, Windows XP, IRB 3.0, Toad 9.1, Oracle 10g, PL/SQL, Openet
Phase2: INTEC Online Charging (OCS) Migration Project
Responsibilities:
Review and Preparation of Functional Document for Singleview OCS migration project
UAT & Bonus testing (SMS XTF, IRONROD SMS, T5 Bonus) after migrating Geneva customer from Openet mediation system to INTEC OCS
Preparing Batch Script & migration data for 8.3 million customers
Migrating 8.3 million customers from Openet mediation system to INTEC OCS by keeping intact the bonus counters which was quite challenging as the migration was done by Batch scripts.
Environment: Singl.eview 6.01, Sun Solaris 7.8, Windows XP, IRB 3.0, Toad 9.1, Oracle 10g, Shell, Perl, EPM, PL/SQL, Openet
Phase3: Singl.eview Prepaid Migration Project
Responsibilities:
Review and Preparation of Functional Document for Singleview migration project
Workshop done for requirement understanding, mapping requirements with Singl.veiw
Preparing script for creating configuration data from Geneva system in Singl.view system format
Preparing & loading configuration data (Starter pack, Call Plan, Bonus, Rating etc) from Geneva system in Singl.view system format
Preparing REVA cdrs for major 18 CPs for all services (VOICE, SMS, GPRS, PRBT, CONTENT)
Deployment of Prepaid system from Geneva to Singl.eview (new activations)
Migration of Geneva Prepaid customers (8.3 million) in Singl.eview with its rollback plan
Study and Analysis of Business Requirement Document and doing feasibility Analysis in terms of Singl.eview system
Interacting with INTEC Offshore team for requirement/issue discussion and its resolution captured during Singl.eview Prepaid Project UAT, Post Production, CR delivery
Leading & guiding team technically for configuring new requirement, service request and troubleshooting production issues
Providing L2, L3 support by interacting with HCPT Operation and Offshore team
Singl.eview postpaid project for Payment, BPP, Dunning Treatment Interfaces for SRS preparation as SME
Release Management process
Managing 14 members team
Environment: Singl.eview 6.01, Sun Solaris 7.8, Windows XP, IRB 3.0, Toad 9.1, Oracle 10g, C, Pro*C, Shell, EPM, Perl, PL/SQL, Java, TIBCO, Siebel 7.8, Ms Visio, Ms Source Safe
HCPT (Green Field) System Integration & Managed Service Project(Jan 2006 – July 2009)
Role: Associate Solution Architect
Description: HCPT was launched to provide mobile voice, SMS & GPRS services to prepaid & postpaid subscribers.
Responsibilities:
Study, analysis and discussion for customer model, product model for preparing functional specification documents for billing module
Customization, Implementation and production support for various external Interfaces like payment Interface (All kind of payment methods-Offline Payment, Online Payment and Direct Debit Payment) for various banks, Collection Interface (Dunning Process), Stamp Duty Interface and Bill Post Processing (BPP) Interface
Study and Analysis of Business Requirement Document and doing Impact Analysis for Various business promotions like Mobile Messenger, Proactive Call Retention Bonus, Friends and Family, Power Voucher, Call Plan Change through SMS program, Insurance Registration, Hot Billing etc.
Preparing Impact Analysis, High Level and Low Level Design Document
Being Onsite Delivery Lead, delivery of requirement by co-coordinating with Offshore team, clients and 3rd pary vendors like 6dee, Bharti for NS, Etopup etc
Review of Coding and SIT Test Cases
End to End System Integration Test Execution & Defect Tracking using Mercury
Co-ordinating with BIT, SIT and UAT testing team
L2 & L3 support
Release Management process
Managing team, assigning work to individual team members
Environment: Sun Solaris 7.8, Windows XP, IRB 3.0, Toad 9.1, Oracle 10g, C, Pro*C, Shell, Perl, PL/SQL, Java, TIBCO, Siebel 7.8, Ms Visio, Ms Source Safe
Order Management, Batch Mediation & Bill Formatter project for Sprint, Nextel
(Nov 2002 – Dec 2005)
Role: Sr. Principle Consultant
Responsibilities:
Customization, implementation & production support for Amdocs MAF, Order Management system (OMS) and Bill Formatter module
Preparation of documents like CR Impact assessment & technical detail design
Negotiating project scope, delivery milestone & action items for Bill customization
Involved in complete flow from customer creation using Amdocs Customer manager placing orders using Amdocs Order Management system (OMS) and completing orders
Preparing test plan, test cases for impacted modules
Environment: C, Sun Solaris 7.8, Toad 7.6, Windows XP, Ms Visual Source Safe, Amdocs FBF 6.0, Amdocs OMS
Batch Mediation project for Telefonica, Bell Canada & T-Mobile
(Sept 2001 – Aug 2002)
Role: Programmer
Responsibilities:
Analysis, design, development, enhancement & production support for Message Acquisition & Formatting (MAF) module
Customization & Development of Listener, Collection, Main Driver & Append sub module of MAF module for creating uniform usage data to upstream process Guiding & Rating from CDRs received in multiple formats
Program specifications, detailed design, coding documentation, impact assessment documents & reports using FOCUS tool
Design & development of new formats using RBMS tools
Making & writing business rule using RBMS tools
Making test plan, test cases for different module of MAF
Making test plan, test cases for different module of MAF (Collection & Main Driver)
Interacting with Onsite Team/Clients
Environment: C, COBOL, Pro COBOL, JCL, Sun Solaris 5.7, XONET tool, OS/390, DB2, QMF, Windows 2000, Test Director 7.2, FOCUS, Ms Visual Source Safe, Ms Visio, Perl, Shell Script