- Reply rate:
- -
- Availability:
- Hourly ($/hour)
- Age:
- 35 years old
- Location:
- Dehradun, Uttarakhand, India
- Experience:
- 7 years
Ajay Pandey
Email--
Summary
7.5 yrs of progressive management experience in BPO. Proven abilities in all aspects of customer & quality control including strong leadership, planning, organizing, implementing marketing and sales strategies, and problem/opportunity solving skills. Excels in customer satisfaction & retaining customers, with excellent communication and presentation skills.
Job Profile:
Team management
Floor decorum
Excel Work
Login hour
Call’s Answering
AHT mention
Answering management
SL & AL Mention
Shrinkage Mention
IT Skills
Basic knowledge of computer.
Excel PowerPoint, MS Word, and Dos.
KEY SKILLS:
Having complete knowledge of customer service.
Good communication skill and positive thinking.
Good Analytical Skills and observation Skill
Ability to manage multiple tasks and proactively understanding
