Aj Kenneth Sumagang

AJ KENNETH SUMAGANG VIRTUAL ASSISTANT PERSONAL PROFILE A virtual assistant with hands-on experience in data entry tasks, customer service, administrative support, research, and management. Areas of Expertise - Social Media Management Administrative Support Basic Graphics Design Customer Service Calendar/Email Management Data Entry Work Experience CUSTOMER SERVICE REPRESENTATIVE Sykes Asia, Inc. | 2014 - 2016 - Manage large numbers of incoming phone calls. - Identify and assess customers’ needs to achieve satisfaction - Ensure that customers are satisfied with products or services PROPERTY MANAGER / EXECUTIVE ASSISTANT Realty Network Brokerage and Property Management | 2016 - 2020 Get in Contact Home: - Mobile: --1097 Hernan Cortes Street, Subangdaku, Mandaue City, Cebu, Philippines 6014 - Oversee and supervise maintenance and inspections - Monitor work orders, collect rent, and prepare receipts and deposits - Respond to phone calls and email messages - Prepare communications, such as memos, emails, invoices, reports and other correspondence - Schedule appointments and meetings PORTFOLIO MANAGER Eddge Management LLC | 2020 - Organize necessary paperwork and documents Manage portfolio of different assets and property listings Update portfolio database system Act as liaison between different teams to acquire the information of the property Education History UNIVERSITY OF SAN CARLOS Other Skills MANDAUE CITY SCIENCE HIGH SCHOOL - The ability to analyze complex Bachelor of Science in Chemistry, 2017 - 1st year Representative, Chemistry Students Association - Member, USC AlumniChem - Member, Science and Research Club Graduated Class of 2012 Honor Roll - Member, Research Club Business Entrepreneurial Team Treasurer Member of the Writers Team Best in French,- technical information - Excellent oral and written communication skills - Can type with speed and accuracy - Detail oriented - Excellent problem solver