AIZZA KUHH POCULAN LASALA
30Years old
Zone- 6 Tablon, Cagayan de Oro City-Cellphone #-
PERSONAL INFORMATION:
NICKNAME: Aiz or Zhang
BIRTHDAY: December 02, 1989BIRTHPLACE: Calamba, Misamis Occidental
CIVIL STATUS: Single
HEIGHT: 5’3” WEIGHT: 65kgs.
FATHER’S NAME: Rey C. Lasala OCCUPATION: Security Guard
MOTHER’S NAME: Adelia P. Lasala OCCUPATION: Housekeeper
RELIGION: Protestant (UCCP)
EDUCATIONAL BACKGROUND:
HOTEL AND RESTAURANT SERVICES-
Cagayan de Oro Bugo School of Arts and Trades (COBSAT)
Bugo, Cagayan de Oro City
SECONDARY EDUCATION-
Cagayan de Oro National High School
Nazareth, Cagayan de Oro City
PRIMARY EDUCATION-
Tablon, Elementary School
Tablon, Cagayan de Oro City
SEMINARS ATTENDED:
FOOD HANDLERS SEMINAR
City Health Office
Cagayan de Oro City
CUSTOMER SERVICE SEMINAR
SM Cagayan de Oro City
CERTIFICATES AND AWARDS:
Passed the National Competency II (NCII) of Technical Education and Skills Development Authority (TESDA) in;
Food and Beverage Service NC II
Bartending NCII
Housekeeping NCII
WORK EXPERIENCE:
Support Zebra (BPO)
Designation: Email and Chat support
Capitol University Graduate School Building, Osmena St.,Cagayan de Oro City
Inclusive Dates: January 24 2017-Present (Has 3-year experience in working in Email and Chat Support)
Suyen Corporation (BENCH)
Call it Spring
Bench Body
Bench Boutique
F & X Boutique
Designation: Cashier
Level 1, Ayala Centrio Mall, Cagayan De Oro City
Inclusive Dates: September 10,2014-January 2016
The Limketkai Luxxe Hotel
Designation: On- Call Banquet Service Attendant
Limketkai Avenue, Cagayan De Oro City
Inclusive Dates: January 30,2014-July 2014
Gerry’s grill
Designation: Receptionist
Level 1 Robinsons Mall, Cagayan de Oro City
Inclusive Dates: August 2011- December 2011
Pryce Plaza Hotel
Designation: Bar Attendant
Inclusive Dates: May 2010- March 2011
Designation: Gym Instructor
Inclusive Dates: March 2011- July 2011
Carmen Hill, Upper Carmen, Cagayan de Oro City
SM Department Store
Designation: Checker/ Checking Department
Mastersons Ave., Upper Carmen, Cagayan de Oro City
Inclusive Dates: May 2009-October 2009
CHARACTER REFERENCE:
To be followed upon request.
I hereby declare that the above statement is true and in the best of my ability.
AIZZA KUHH P. LASALA
Applicant
March 04, 2020
To whom it may concern;
I'm thrilled about the opportunity to apply for the Support position your company. I have always had natural problem-solving skills, and working in tech support is the perfect job for my skill set. Helping clients solve technical issues and knowing that I've had a positive impact on someone each day is highly rewarding and motivating to me.
I am currently working as a chat and email support representative here in our country. I specialized in helping customers resolve their issues on the parts they purchased, also assisted them with the technical issues they have by providing a step by step instruction provided by our technicians. Over the course of my three-year employment, I received high ratings from clients, and I helped increase customer satisfaction as well.
Thank you for taking the time to consider my resume and cover letter. I'm looking forward to finding out more about the company. I am looking forward to hearing from you.
Sincerely,
Aizza Kuhh P. Lasala-