Aizen Colar
- •-• www.linkedin.com/in/aizencolarva
OBJECTIVE
To leverage strong organizational, communication, and problem-solving skills to support and enhance operational
efficiency effectively. Committed to delivering high-quality administrative support, managing tasks with precision, and
contributing to the success of a dynamic team by ensuring seamless operations and exceptional service delivery.
CORE COMPETENCIES
●
Organization and Time
Management
●
Email and Schedule
Management
●
Research
●
Data Entry
●
Office Administration
and Support
●
Scheduling and Calendar
Management
●
Customer Service
●
File and Document
Management
●
Multitasking
TOOLS PROFICIENCY
●
Microsoft Office Suite
(Word, Excel,
PowerPoint, Outlook,
Teams)
●
Trello
●
Calendly
●
Google Workspace
(Docs, Sheets, Slides,
Calendar, Gmail)
●
Adobe Acrobat
●
DocuSign
●
Slack
●
Quickbooks
●
Zoom
●
Asana
●
Google Drive
●
Google
Meet
EXPERIENCE
Nanette H.
Los Angeles, California Remote
Virtual Executive Assistant/E-Commerce Virtual Assistant
November 2023 - May 2024
●
●
●
●
●
●
●
Calendar Management: Scheduling and coordinating meetings, appointments, and travel arrangements.
Email Management: Screening, prioritizing, and responding to emails on behalf of the executive.
Document Preparation: Drafting, editing, and formatting reports, presentations, and other documents.
Correspondence: Managing communication, including letters, memos, and other forms of
correspondence.
Data Entry and Record Keeping: Organizing and maintaining files
Task Coordination: Assisting with projects by tracking progress, coordinating tasks, and ensuring
deadlines are met.
Research: Conducting research and providing summaries or reports to support decision-making.
Aizen Colar
- •-• www.linkedin.com/in/aizencolarva
●
●
●
●
●
●
●
Tech Savvy: Using various software and tools (e.g., MS Office, Google Workspace, CRM systems) to
streamline processes and tasks.
Report Generation: Compiling and analyzing data to create reports for the executive.
Team Support: Coordinating with other staff members, delegating tasks, and ensuring team alignment
with executive goals.
Invoicing: Create invoices using Quickbooks for E-commerce business
Order Fulfillment: Managing and processing customer orders, ensuring accurate and timely shipping.
Customer Service: Handling customer inquiries, returns, and complaints related to orders and products.
Marketing Support: Assisting with email marketing campaigns, social media posts, and other
promotional activities.
McClenny Mosely and Associates (MMA Law Firm)
Houston, Texas - Remote
Legal Virtual Assistant/Data Entry Specialist
June 2022- September 2023
●
●
●
●
●
●
●
●
●
Document Preparation: Drafting, editing, and formatting legal documents such as contracts, pleadings,
motions, and correspondence.
File Management: Organizing and maintaining digital files, ensuring all documents are properly labeled
and stored.
Email Management: Screening, prioritizing, and responding to emails, including managing client
communications.
Data Entry: Entering and updating client data in legal management software or CRM systems.
Case Management: Inputting case details, tracking case progress, and updating case files with relevant
information.
Legal Research: Conducting online research to find relevant case law, statutes, and legal precedents.
Client Follow-Up: Managing communication with clients to update them on case progress or gather
additional information.
Document Retrieval: Accessing and retrieving filed documents from court databases as needed.
Task Tracking: Monitoring and updating task lists, ensuring that deadlines are met and priorities are
managed effectively.
FortuneBuilders
San Diego County,
California - Remote
November 2021 - May 2022
Customer Service Representative
●
●
●
●
●
●
●
Answering Inquiries: Responding to customer questions via phone.
Providing Information: Offering detailed and accurate information about products or services, guiding
customers through processes, and clarifying doubts.
Documentation: Logging all customer interactions, inquiries, and resolutions in a CRM system or
customer support software.
Scheduling Appointments: Coordinating and scheduling appointments for customers
Appointment Confirmation: Sending confirmation messages via phone
Appointment Reminders: Send reminders ahead of scheduled appointments to reduce no-shows and
ensure customers are prepared.
Rescheduling: Assisting customers in rescheduling appointments if needed and updating the system
accordingly.
Aizen Colar
- •-• www.linkedin.com/in/aizencolarva
Platinum Wealth Venture
Tampa, Florida, United
States - Remote
Appointment Setter
Month XXXX - Month XXXX
●
●
●
●
Qualifying Leads: Assessing prospects to ensure they meet the criteria for an appointment, such as their
interest level, needs, and potential fit with the company's services or products.
Booking Appointments: Coordinating and scheduling appointments between the prospect and the
appropriate sales or service team members.
Objection Handling: Addressing common objections or concerns from prospects to keep them engaged
and willing to schedule an appointment.
Meeting Quotas: Working towards set goals or quotas for the number of appointments scheduled, often
tied to the company's overall sales targets.
EDUCATION
AMA University
Software Depelopment
Information Technology Department
2009 - 2011
