Aizel Canonigo Amalla

 WORK EXPERIENCES 51 TALK PHILIPPINES ESL Teacher | July 2018 – present - Handles classes to students ages 4 and up - Conducts Free-Trial Classes - Serves as a Team Captain who mentors newly hired teachers TRANSCOM WORLDWIDE Technical Support Representative | July 2017- June 2018 - Helped customers in the USA solve technical problems associated with their internet and cable TV. - Managed sales and installation of equipment CONVERGYS/ CONCENTRIX INC. Customer Support Representative | May 2016 - March 2017 - Assisted customers with questions about their bills - Provided customers information about products and services, take orders, and process returns ACADEMIC HISTORY UNIVERSITY OF ST. LA SALLE - 18- units of Supplemental Course in Bachelor of Education in Social Studies |- BACOLOD CITY COLLEGE - Bachelor of Elementary Education |- GIL MONTILLA NATIONAL HIGH SCHOOL - Binulig Ext. |Class of 2012 TRAININGS ATTENDED - The Transformational Leadership Curriculum | July 2021 - Teaching English to Speakers of Other Languages and Teaching English to Young Learners |December 2019 - Introduction to TESOL |December 2019 - Contact Center Services NCII |May 2016 AIZEL CANONIGO AMALLA I am an experienced customer support representative with 3 years of fruitful experience in sales, billing, and technical accounts. I always love working in an environment where my communicative, professional, and proactive personality adds to the success and completion of a project at hand. Keymens Village, San Jose, Sipalay City, Negros Occidental 6113 - -