AIZA G. BALLERA
Puerto Princesa City, Palawan Philippines
Cellphone: -
Email:-Skype: agb.1989
Summary
I am a results-oriented telemarketer with total of 8 years: 7 years of distinguished performance in the call center industry and 1 year online up to present time. I am motivated with many years of selling and other development experience, enabling start up and established companies to increase sales, leads and revenue.
Areas of Expertise
*Social media marketing*Appointment setting
*Internet marketing*Client acquisition
*Campaign performance tracking*Process analysis
*Data mining*Telemarketing
*50 WPM (Words per minute) Typing Speed with 100% Accuracy
Relevant Skills
Communications -- Good verbal presentation skills and have a good speaking voice.
Interpersonal Skills – I am able to get along well with co-workers and accept supervision. I have received positive evaluations from previous supervisors.
Attention to Detail -- Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time.
Customer Service --Routinely handled as many as 400 to 500 client contacts in a day. Often managed 6 or more appointments in a day and 8 shows per week and I was awarded as “Star Agent” from January to July.
Education
2yr. Computer Secretarial,
Informatic Technical Institute of Comval Province, Inc-
Professional Experience
B2B/B2C Campaigns
Appointment Setter Jan 2016 - present
Telemarketer
Business Development Manager
Quality Analyst
Data Entry / Fast Typist
Admin
Virtual Assistant
(Online/Remote)
Avis BPO Pte. Ltd Nov 2015 – Dec 2015
Senior Telesales Associate
Six Eleven Global Services
2nd Flr. Tumble Tots Bldg.
Cor. Mabini & Araullo Sts., Davao City
Teleperformance Davao March 2015 – September 2015
Customer Service Representative
2nd Floor, SM City Davao Annex,
Quimpo Blvd, Talomo,
Davao City, 8000 Davao del Sur
Senior Telesales Associate October 2012 – March 2015
Avis BPO Pte. Ltd
Six Eleven Global Services
2nd Flr. Tumble Tots Bldg.
Cor. Mabini & Araullo Sts., Davao City
Senior Telesales Associate-
Magi Communications Davao
2nd Flr, Pacheco Bldg Quirino Avenue, Davao City
Pharma Sales Agent-
BE-Sure Outsourcing Company
Rizal Ext. Davao City
