Aiza Bacal Latada

NAME: Aiza Bacal Latada DATE OF BIRTH: August 23, 1988 PLACE OF BIRTH: Cagayan De Oro City 9000 AGE: 34 Years old GENDER: Female RELIGION: Free Methodist CIVIL STATUS: Married ADDRESS: Bacal Compound Balulang CDO MOBILE NO. - EMAIL ADD: - --------------------------------------------------------------------------------------------------------------------- OBJECTIVE: To land a job that offers personal and professional Growth. EDUCATIONAL BACKGROUND  Mindanao University of Science and Technology Year Graduated: 2009 Course: BS in Food Science and Technology EMPLOYMENT HISTORY Teleperformance CDO ACCOUNT: T Mobile Account (March 2018- July 2021)  Customer Service representative  Subject matter Expert (SME)  Customer Resolution Expert Support Zebra CDO ACCOUNT: Onyx Account (November 2021- July 2022)  Customer Service representative TRAINING AND SEMINARS  GMP-HACCP Seminar- 2009  Food handler Seminar- 2009 SPECIAL SKILL AND QUALITIES  Expert in handling customers issues  Expert in Resolving tough issues  Expert in Handling and Educating new learner AFFILIATION/MEMBERSHIP  Praise and Worship Leader at Free Methodist Church  Children’s Ministry Director and Teacher  Resource Enhancement Officer ACHIEVEMENTS/AWARDS/CITATIONS  Top Expert for Colorado Community – 2018  Top Expert for Birmingham Community- October and November 2019  Top Expert for Birmingham Community- March 2020 CHARACTER REFERENCE  Al Rhine Moreno - T Mobile Supervisor Mobile no-  Pastor John James Tabosares – Host pastor at Free Methodist Church Mobile no-  Dean Oliver Plaza Jr. – LDCU Dean/ Family Friend Mobile no-