Aiyana Fraas

AIYANA JONQUIL FRAAS- +1 - BERKELEY, CA, 94708 WWW.LINKEDIN.COM/IN/AIYANA-FRAAS-96497B201 WORK EXPERIENCE EDUCATION Executive Assistant (Temp) UC Berkeley December 2024 - February 2025 Pampanito Coperation Graduated 2022 with High Honors Bachelor of Arts - Film and Media Minor - Creative Writing Calendar scheduling and management Draft, editing, and filing of correspondence, business documents Business Conference and planning and execution Maintaining long term business relationships between client and company Business Assistant/Assistant Manager Builders Booksource July 2021 - December 2024 Customer Service & Sales SKILLS Respond to business emails and calls Process and ship website orders under strict time constraints Resolve customer issues surrounding website orders, shipping, product defects, etc. Problem-solve and multitask in a dynamic work environment Establish and maintain customer relationships Google Workspace Scheduling/Calendars Event Planning and Coordinating Microsoft Office Suite Oversee and organize offsite event loading store product Communicate with event site organizers Assist with event logistics including sales and staff direction Email Management Inventory Management Project and Staff Management Evaluate and anticipate project and staff needs Manage multiple projects requiring multitasking Delegate tasks to ensure smooth store operation Train new employees Slack Networking Inventory Management Adobe Photoshop, Illustrator, Process store orders and returns Communicate with publisher representatives regarding credits, invoices, damages, misshipments, etc. Report on sale analytics for CA building codes and legal forms Tracking sales, inventory and bestsellers weekly and monthly using IBID system Research new books and track bestseller trends to bring in new products to the store Premierpro Part-time Personal Assistant LANGUAGES High Profile Family April 2023 - June 2024 Maintained discretion and confidentiality of the family in order to build a trusting relationship with both children and parents Managed schedules and logistic with household staff to ensure a safe and private environment while family was at home Assisted family during travel and event outings to ensure logistic occurred smoothly Built relationships with vendors to make project/event planning and inventory management resulted in satisfaction from all parties English Spanish German Legal Intern June 2018 - August 2021 Lisa Marie Family Law and Mediation CLUBS/VOLUNTEER WORK Berkeley Book Festival Art of Writing - Tutor - - 2022 UCLA Summer Institute for Traditional Animation 2020 Children's Literature - Focus in Art - UC Berkeley Decal 2021 Advanced Art for Animation - UC Berkeley Decal 2020 - 2021 German Club - UCSB 2019 - 2020 Film Co-op - UCSB 2019 - 2020 Prepared correspondence and compiled pleadings Organized court and client files Supported with administrative tasks such as calendar management, filing court documents, and office organization News Fellow May 2021 - September 2021 Stone Pier Press Planned strategic social media marketing to increase sales by 40% over a 3 month period Reported on analytic data from across multiple social platforms Streamlined social media platform systems Scheduled and coordinated meetings and projects with 6 peer fellows and company owner Hospitality/Blog Team August 2019 - September 2020 UCSB Arts and Lectures Wrote and edited for website blog Pitched and developed blog article ideas with a team of peers Attended to needs of VIP performers and lecturers while backstage at events Monitored catering for VIP guests Maintained dressing rooms and event spaces