Aireen Jean D. Ladao
Email:-Address: 7311 Sander St. Gordon Heights, Olongapo City
Mobile: -
Skype ID: angelisima2
Whatsapp: -
Objective: To secure a position in the organization that offers challenge and opportunity for my
career development and at the same time serve the organization to the best of my capabilities. I
would like to gain new skills while utilizing my current area of expertise of procurement and
employee satisfaction services within a positive team environment.
Working Experience
Virtual Assistant (DCG) (July 16, 2021 – July 12, 2022)
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Sending hourly reports of crypto currency from different websites.
Answering queries (chat support)
Virtual Assistant / Lead Generation Specialist (Zintro / T-rex/ Finalis) (January 2, 2018 –
July 31, 2021)
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Conduct research for target market.
Contact new leads derived from list
Create market list for potential leads.
Follow up with leads who have been contacted in the past.
Conduct initial qualification of leads.
Set appointments for Business Development team for program discussion and goal of closing
qualified leads.
Virtual Assistant / SEO / Linked Builder KJB Ltd (November 10, 2016 – December 18,
2017)
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Develop optimization strategies that increase the company's search engine results rankings.
Research SEO keywords to use throughout the company's website and marketing materials.
Set measurable goals that demonstrate improvement in marketing efforts.
Monitor daily performance metrics to understand SEO strategy performance.
Write compelling and high-quality website content, including blog posts and page descriptions
Update content and website links for maximum optimization and search engine rankings.
Virtual Assistant / Data Entry / Ebay Lister White Coat Visibility / 28 Trading Ltd. / Noir
Holdings (March 3, 2016 – October 30, 2016)
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Entering customer and account data from source documents.
Compiling, verifying accuracy and sorting information to prepare source data for computer entry.
Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output.
Research and obtain further information for incomplete documents.
Writing content to describe listings.
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Optimizing copy for online search.
Creating a streamlined layout
Keep information confidential.
Comply with data integrity and security policies.
Virtual Assistant / Tech/Chat Support / BlazingSwitch (March 30, 2016 – April 30, 2018)
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Handling customer technical support cases through chat and email submission
Providing introductory information to new customers
Ensuring that customers are satisfied with products or services
Following up with clients or customers to check that they’re still satisfied with any purchases
Letting customers or clients know about additional products or services
Determining the quickest, most effective ways to answer a client’s or customer’s questions
Escalating queries and concerns
Troubleshooting common issues with a product or service
Working with a team of CSRs and other departments to find appropriate solutions
Consultant / Chat Support
October 10, 2016 – December 10, 2016
Sutherland Global Services
Berthaphil 2, Berthaphil Compound Jose Abad Santos Ave
CSEZ, Cark Pampanga
Reports Analyst
June 13, 2014 – September 6, 2016
S-Corp Philippines
Lot 28 & 29 efficiency ave. cor. innovative st.
Subic Bay gateway park, SBFZ
Real Time Analyst
January 15, 2013 – June 12, 2014
S-Corp Philippines
Lot 28 & 29 efficiency ave. cor. innovative st.
Subic Bay gateway park, SBFZ
Data Encoder / Keyer
February 23, 2007 – January 14, 2013
S-Corp Philippines
Lot 28 & 29 efficiency ave.cor. Innovative st.
Subic Bay gateway park, SBFZ
Production Operator
June 2005 – November 23, 2005
Nidec Subic Phils.Corp
Block B, Subic Technopark
Subic Bay Freeport Zone
Educational Attainment
Tertiary
:
Course
:
Date Graduated :
STI College Olongapo
Associate in Computer Technology
April 2005
Secondary
:
Date Graduated :
Columban College
March 2003
Primary
:
Date Graduated :
Columban College
March 1999
Personal Data
Date of Birth
Place of Birth
Height
Weight
Citizenship
Civil Status
Religion
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:
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:
:
November 13, 1986
Olongapo City
5’
121 Lbs.
Filipino
Single
Roman Catholic
Skills
Proficient on Basic Computer Skills
Data Entry & Research
Ebay Listing
Lead Generation
Tech/Chat Support
SEO Task (Linked Building, Creating Videos)
Email Marketing
Proficient on Computer Application (MS Word, MS Excel, MS Power Point) Can
speak basic Japanese Language.
Character Reference
Federico Baradello
CEO
Finalis
(Contact #: +1 -)
Marc Perkins
Director
T-Rex
Shulem Rosen
CEO
Ecom Enterprise LLC
(Contact #: +1 -)
(Contact #: +1 -)
I hereby certify that the above information is true and correct with the best of my knowledge and
belief.
________________________
Aireen Jean D. Ladao