Aira Mjica Barreras

Aira Mjica V. Barreras SKILLS & SPECIALIZATION Customer Service Intrapersonal/Communication Skills Leadership Experience WORK EXPERIENCE CONTACT --Block 2, Street 10, Building 57, Mahboula, Kuwait Area Coordinator Department of Social Welfare and Development (DSWD) November 2022 - December 2023 Prepares the annual Area Coordinating Team Operations Plan / Work and Financial Plan in consultation with the team. Consolidates development issues (economic, environmental, socioeconomic, barangay administration, etc) in the municipality. Facilitates the municipal Participatory Situation Analysis (PSA) QUALIFICATION Career Service Examination Pen and Paper Test (CSE PPT) Professional Level Passer August 20, 2023 planning workshop, the Criteria Setting Workshop (CSW), the Project Development Workshop (PDW), the Municipal Inter-Barangay Forum (MIBF), municipal Accountability Review and Reporting (ARR), Municipal Interagency Committee meetings, and other municipallevel activities relevant to the Project. Facilitates Area Coordinating Team planning sessions to brainstorm and agree on strategies to manage situations/people based on analysis of reports and activities. Conducts capability building activities that includes training, team EDUCATION building, coaching, mentoring, task demonstration, peer sharing, case conferences, reflection session, focused group discussions. Tertiary Education Bachelor of Science in Hotel and Restaurant Management Far Eastern University Class of 2015 Cross Cultural and Practical Skills Enhancement Open University Malaysia Class of 2014 Secondary Education Holy Spirit Academy of Bangued Class of 2011 Primary Education Holy Spirit Academy of Bangued Class of 2006 General Manager Stunning Republic Beach Resort November 2015 - June 2021 Responsible in managing the day-to-day operations of the resort including Front Desk, Housekeeping, and Guest Services. Assuming lead role with respect to customer service and customer support. Leading the management team in problem solving and troubleshooting facility emergencies. Maximizing hotel occupancy and profit through rate optimization, sales & marketing and through effective cost controls. Holding general and departmental meetings and maintaining effective communication within the company organization. Participating in sales and marketing functions and events planning. Preparing month-end reports, inventories and basic bookkeeping. Preparing reports to the Department of Environment and Natural Resources as the acting Pollution Control Officer. WORK EXPERIENCE Bartender Mango Tree, Bonifacio Global City Branch January 2015 - August 2015 Worked directly with customers by mixing and serving drink orders. Assist in hiring training, supervising and coaching all bar staff, including servers, hosts, bartenders and trainees. Preparing daily, weekly and monthly inventories as determined by management, specifically, stocking, securing and maintaining daily bar inventories. CERTIFICATION TECHNICAL SESSION FOR KALAHI-CIDSS AREA COORDINATORS Department of Social Welfare and Development | November 2023 KALAHI-CIDSS CFW TECHNICAL SESSION FOR AREA COORDINATORS Department of Social Welfare and Development | May-June 2023 WOMEN-NOMICS IN THE TIME OF COVID-19 Department of Tourism | August 2020 FOOD SAFETY & SANITATION Department of Tourism | August 2020 FUNDAMENTALS OF REVENUE MANAGEMENT Department of Tourism | August 2020 A MODULE FOR MENTAL & SPIRITUAL HEALTH Department of Tourism | August 2020 BASIC TRAINING COURSE FOR POLLUTION CONTROL OFFICER Department of Environment and Natural Resources | June 2018 BASIC OCCUPATIONAL SAFETY AND HEALTH COSHEMAP Academy of Safety and Technology | March 2014 CHARACTER ORIENTATION AND RENEWAL OF ETHICAL VALUES Far Eastern University | September 2014 DANGEROUS DUGS ORIENTATION CUM LOVE & SEXUALITY Far Eastern University | September 2011 DISASTER MANAGEMENT FOCUS ON EARTHQUAKE & FIRE Far Eastern University | August 2011 DISASTER MANAGEMENT FOCUS ON FLOOD & TYPHOON Far Eastern University | August 2011 ENVIRONMENTAL CARE FOCUS ON BIODIVERSITY & WATER Far Eastern University | August 2011 ENVIRONMENTAL AWARENESS FOCUS ON SOLID WASTE MANAGEMENT Far Eastern University | August 2011 LEADERSHIP & SOCIAL RESPONSIBILITY Far Eastern University | June 2011