Aira May R. Ollit

Aira May Ollit GENERAL VIRTUAL ASSISTANT SCHOOLS ATTENDED POLYTECHNIC UNIVERSITY OF THE PHILIPPINES EXECUTIVE SUMMARY A meticulous professional with well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls. Effectively able to meet set deadlines and process information through well-honed research skills. Bachelor of Science in Business Administration major in Human Resource Management | October 2023 - Present Knowledge in office works and procedures. Comprehensive understanding of business principles and specialized knowledge in human resource management. STA. LUCIA HIGH SCHOOL June 2006 - April 2010 SKILLS AND EXPERTISE E-mail handling and Email inbox optimization Calendar & Meeting Scheduling Research, Data Collection and Data Entry SMM (scheduling posts) Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides MS Office (Word, Excel, PowerPoint, Outlook) Other administrative support. WORK EXPERIENCED BACK UP DELIVERY RIDER Shopee Express Philippines | November 2023 - Present Transporting goods and packages to customers promptly and efficiently Planning optimal delivery routes, ensuring timely deliveries, and maintaining excellent customer service throughout each interaction. Handled a variety of tasks, including order verification, CONTACT ME AT:-myprofile.ph/airamayollit - aira may ollit Address: Meyto Calumpit Bulacan, Philippines, 3003 vehicle maintenance, and navigating diverse locations safely. Developed strong time management skills, attention to detail, and the ability to work independently in a fast-paced environment. Honed my problem-solving abilities, particularly in handling unexpected delays or customer concerns, while maintaining a high level of customer satisfaction. VIRTUAL ASSISTANT CERTIFIED TRAINING SOCIAL MEDIA MANAGEMENT: Developed proficiency in social media management strategies, including content creation, scheduling, engagement, and analytics assessment. GRAPHIC AND VIDEO CREATION USING CANVA: Acquired skills in graphic and video design using Canva, including creating visually appealing content for various platforms and purposes. DATA ENTRY: Demonstrated expertise in accurate and efficient data entry techniques, ensuring the integrity and organization of information. PROJECT MANAGEMENT: Learned project management principles and techniques, including task organization, timeline management, and coordination with team members. CALENDAR MANAGEMENT: Mastered calendar management practices, including scheduling appointments, coordinating meetings, and organizing events to optimize time efficiency. MY TRAINING CERTIFICATES GENERAL VIRTUAL ASSISTANT AT PRO VA PHILIPPINES FREELANCING SKILLS AND VIRTUAL ASSISTANT TRAINING BY ANGEL JALONG MY TRAINING CERTIFICATES SOCIAL MEDIA ACADEMY