AILETH ARGUIL
GENERAL VIRTUAL PROFESSIONAL
PROFILE
CONTACT
+63 905 (484) - 8130-AJ Cotoner St., Monserrat
Subd., Brgy. Yukos
Nagcarlan, Laguna Philippines
4002
EDUCATION
2004 - 2008
LAGUNA STATE POLYTECHNIC
UNVERSITY
Bachelor of Science in
Informtation Technology
2004 - 2008
SAINT MARY’S ACADEMY OF
NAGCARLAN
Secondary Education
SKILLS
Project Management
Customer/Client Services
Teamwork
I am a punctual and reliable individual with a strong ability to perform well
under pressure. Whether working as part of a team or independently, I
consistently demonstrate initiative and require minimal supervision. My
expertise spans a range of tasks, including web design, data entry, and
reporting, where I consistently deliver high-quality results. I am well-versed in
utilizing Google Workspace and the Microsoft Suite to streamline workflows
and enhance productivity. Known for my strong organizational skills, attention
to detail, and ability to manage multiple tasks simultaneously, I thrive in
dynamic virtual environments and am committed to providing exceptional
support to clients.
WORK EXPERIENCE
Concentrix-CVG Corp., Sta. Rosa, Laguna (June 27, 2011 to
December 11, 2021)
Customer Service Advisor I
I was one of the tenured agents of the client and responsible for different
transactions including doing callouts and investigating and validating business
details.
• During my tenure as a call center agent, I gained the skill to be flexible since there
are instances wherein, we must support another transaction that we are not familiar
with.
• I was also able to process an average of 130 reports per month by utilizing
available resources and through calling out to be able to update the report
accurately.
Cornerstone Christian Academy of Nagcarlan, Nagcarlan Laguna
(June 2008 to May 2011)
Computer Teacher I
• Facilitated classes and shared knowledge for multiple grades. I also
did administrative tasks which included creating reports and
validating students' report cards.
Email Management
Web Design
Effective Communication
RECOGNITION/AWARDS:
Critical Thinking
LANGUAGES
English (Fluent)
Tagalog (Native Language)
Spanish (Basics)
Was named as one of the Top Performers for the 1st quarter of 2017
Was named as YTD top agent in the 4th quarter of 2018
Completed Mergers & Acquisitions Product Specific Training in March 2019