Aileth Arguil

AILETH ARGUIL GENERAL VIRTUAL PROFESSIONAL PROFILE CONTACT +63 905 (484) - 8130-AJ Cotoner St., Monserrat Subd., Brgy. Yukos Nagcarlan, Laguna Philippines 4002 EDUCATION 2004 - 2008 LAGUNA STATE POLYTECHNIC UNVERSITY Bachelor of Science in Informtation Technology 2004 - 2008 SAINT MARY’S ACADEMY OF NAGCARLAN Secondary Education SKILLS Project Management Customer/Client Services Teamwork I am a punctual and reliable individual with a strong ability to perform well under pressure. Whether working as part of a team or independently, I consistently demonstrate initiative and require minimal supervision. My expertise spans a range of tasks, including web design, data entry, and reporting, where I consistently deliver high-quality results. I am well-versed in utilizing Google Workspace and the Microsoft Suite to streamline workflows and enhance productivity. Known for my strong organizational skills, attention to detail, and ability to manage multiple tasks simultaneously, I thrive in dynamic virtual environments and am committed to providing exceptional support to clients. WORK EXPERIENCE Concentrix-CVG Corp., Sta. Rosa, Laguna (June 27, 2011 to December 11, 2021) Customer Service Advisor I I was one of the tenured agents of the client and responsible for different transactions including doing callouts and investigating and validating business details. • During my tenure as a call center agent, I gained the skill to be flexible since there are instances wherein, we must support another transaction that we are not familiar with. • I was also able to process an average of 130 reports per month by utilizing available resources and through calling out to be able to update the report accurately. Cornerstone Christian Academy of Nagcarlan, Nagcarlan Laguna (June 2008 to May 2011) Computer Teacher I • Facilitated classes and shared knowledge for multiple grades. I also did administrative tasks which included creating reports and validating students' report cards. Email Management Web Design Effective Communication RECOGNITION/AWARDS: Critical Thinking LANGUAGES English (Fluent) Tagalog (Native Language) Spanish (Basics) Was named as one of the Top Performers for the 1st quarter of 2017 Was named as YTD top agent in the 4th quarter of 2018 Completed Mergers & Acquisitions Product Specific Training in March 2019