Aileen Santos

AILEEN A. SANTOS Email: -Mobile: - POSITION APPLIED: A post that is suitable to my qualification, where I can utilize and develop my knowledge and expertise to a well developed and prestigious institution PERSONAL INFORMATION Name Aileen Aldave Santos Address E-mail Mobile Number Block 6 Lot 33 Saint Anthony St., Addas Village II, Molino Bacoor Cavite- Date of Birth Age Height Weight Civil Status Name of Spouse Nationality Religion June 16,-’4 110 lbs. Married Percival B. Santos Filipino Roman Catholic WORK EXPERIENCE Period Covered: Name of Company: Address: Position held: February 1, 2006 – February 28, 2013 King Fahad Armed Forces Hospital P.O. Box 9862, Jeddah 21159, KSA Assistant Coordinator (System Control) Duties and Responsibilities: 1. Coordinates System Control and accreditation readiness program within the hospital. 2. Plan, develop and design policies and standards on System Control in consultation with the Director of CQI&PS Department (format, design, amendments and distribution). 3. Monitor the effective implementation, control and processing of updates of all PPGs and all hospital documents every two years in all departments as per MSD regulations (medical and non-medical). 4. Monitor the implementation and compliance of JCI Standards for Hospitals implemented by MSD. 5. Monitor implementation of all MSD By-Laws (Staff and Programme By-Laws) and use of all standardized MSD forms. 6. Ensure hospital’s compliance to JCI Standards by performing departmental self-assessment. 7. Follow-up all QI recommendations in accreditation visit and report feedback to CQIPS Director. 8. Coordinates with departments and divisions regarding Hospital Quality Improvement System documentation in consultation with the CQI&PS Department. 9. Distribution and control of MSD Departmental Policies and Procedures as per instruction by the MSD Director General. 10. Provide support and act as a consultant to the hospital and its facilities on System Control issues. 11. Facilitate Cross-Functional Review between departments. 12. Maintains and updates hospital quality improvement system control file in the department. 13. Control of all computer intranet stored information and printing of documentations. Period Covered: Name of Company: Address: Position held: May 28, 2003 – January 31, 2006 King Fahd Armed Forces Hospital P.O. Box 9862, Jeddah 21159, Kingdom of Saudi Arabia Paediatric Ward Clerk Duties and Responsibilities 1. Keep the patient’s Medical Records orderly, in proper sequence and all pages are properly labeled with correct patient’s name and medical number. 2. Ensure that patient’s charts are completed and arranged in assembly and timely manner and all reports are filed in the correct patient’s name and medical number. 3. Coordinate with the admission clerk with regards to the admission data form and the eligibility of patient’s admission. 4. Ensures all patients’ documentations are filed in the correct medical chart before returning to the Medical Records. 5. Updates the daily census and registration book to ensure all admissions, discharges, transfer and deaths are entered. 6. Ensures adequate supply of forms and stationeries and submits a request order if needed. 7. Updates Doctor’s on call list, monthly staff schedule and staff directory. 8. Prepares monthly departmental activity report. Period Covered: Name of Company: Address: Position held: December 3, 2000 – December 2, 2002 Saad Specialist Hospital P.O. Box 30352 Al Khobar 31952, Kingdom of Saudi Arabia Medical Transcriptionist / Receptionist Duties and Responsibilities RECEPTIONIST: 1. Receives all outpatient and inpatient laboratory request and specimens. 2. Enters patient information and requested tests in the system before forwarding to the respective section. 3. Verifies patient identification and patient file validation before sending the specimen to the respective laboratory sections. 4. Coordinates with Laboratory Phlebotomist in workflow within phlebotomy area. 5. Responsible for typing, photocopying and routine clerical works to include filing, answering telephone enquiries, etc. MEDICAL TRANSCRIPTIONIST: 1. Types all correspondence, pathology reports and records relating to the department while maintaining a high level of confidentiality. 2. Responsible for prompt and accurate transcription of dictated and handwritten pathological reports. 3. Return transcribed pathology reports to pathologist for review and correction. 4. Release final reports to the respective ward / doctor as per instruction by the Pathology Director. EDUCATIONAL BACKGROUND University / Institute Degree Date of Completion Rizal Elementary School Primary March 1990 University / Institute Degree Date of Completion Viga National High School Secondary March 1994 University / Institute Degree Date of Completion Catanduanes State Colleges Bachelor of Science in Secretarial Administration Major in Computer Education March 1998 QUALIFICATION: 1. Graduate of Bachelor of Science in Secretarial Administration Major in Computer Education. 2. Actively involved in developing, establishing, modifying the structure and processes and facilitating continuous improvement within the organization. 3. Two years experience as Paediatric Ward Clerk and Laboratory Medical Transcriptionist/ Receptionist. 4. Proficient in Microsoft Office such as MS Word, Excel, Powerpoint, Visio, Publications, etc. TRAININGS AND SEMINARS 1. Participated and was one of the facilitator before and during the JCI Consultation Visit on 26-30 March 2011 and JCI Mock Survey on 05-07 January 2013. 2. Participated and has been assigned as one of the Support Team in the International Neonatal Conference held on February 12-14, 2007 at Intercontinental Hotel, Jeddah Saudi Arabia. 3. Assigned as facilitator of Clinical Audit Workshop for Nurses held on May 28, 2007 at King Fahd Armed Forces Hospital conducted by the CQI and PS Department. 4. Attended seminar on Hospital Management Information System conducted at Saad Specialist Hospital on September 25, 2001. 5. Attended the Receptionist Training Program conducted at Saad Specialist Hospital on April 17, 2001. CHARACTER REFERRENCES 1. DR. GAMIL ATTIYA, Continuous Quality Improvement and Patient Safety Director King Fahd Armed Forces Hospital, Jeddah, KSA 2. Ms. Wedad Al-Syoty, Director of Nursing King Fahd Armed Forces Hospital, Jeddah, KSA 3. MS. GLORACIA MOJANAGA, Paediatric Head Nurse King Fahd Armed Forces Hospital, Jeddah, KSA 4. DR. MOUIED ALASHARI, Laboratory Director Saad Specialist Hospital, Al Khobar KSA 5. MS. MARNA LE ROUX, Phlebotomy Supervisor Saad Specialist Hospital, Al Khobar KSA