-
-
Skype ID:-Objective
Seek to work as Virtual Support in your organization where I can utilize my expertise in the growth of the organization and adding its value in the market.
Skills
MS Office, Email/Calendar Mgt, Team Mgt, CRMs ,Sales, Chat/Tech Support,Marketing& Business Devt.
AILEEN pERNITO
Canadian Digestive Health Foundation(CDHF) –
trusted resource on digestive health Foundation of the Canadian Association of Gastroenterology, directly connected to Canada's leading digestive health experts, physicians, scientists and other health care professionals. provides with practical, science-based information that is up to date and unbiased.
Position: Sales/Customer Service Coordinator
February 2017 – February 2018
Responding to emails and phone calls
Scheduling meetings
Managing a contact list
Prepare customer spreadsheets and keep online records
Organize managers’ calendars
Perform market research
Create presentations, as assigned
Doing a thorough Research for potential Healthcare professionals in provinces of Canada.
Send introductory email and made a follow up call.
Do outbound calls and take incoming calls
Provides and explain the marketing metrics of CDHF
Persuading clients to be a member of CDHF
Managing and updating CRM, Email & Calendar management
Chat support, Email marketing.
Quill Communications - Marketing communications agency that provides in-depth solutions to overcome clients' communications challenges in Advertising, Digital & Brand reputation
Position: Business Development Manager
February 2014 – February 2017
Prospect for new clients by networking, cold calling, advertising or other means of generating interest from potential clients. plan persuasive approaches and pitches that will convince potential clients to do business with the company. Develop a rapport with new clients, and set targets for sales and provide support that will continually improve the relationship. Negotiate contracts, Face to face meeting.
Klinix Software - Provides affordable medical, scheduling and billing software
Position: Customer Service/Technical Support Associate-Homebase
September 2010 – December 2013
Provides information to address customer’s inquiries regarding products and services. Help resolve any customer complaints. provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions, Chat support.
APEX Battery - Offers factory direct prices on crucial everyday products such as: Batteries, Solar, Ink Toners, Cables, Printer Supplies, Power sports, Home & office
Position: Team Leader-Homebased
August 2008 – August 2010
Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members.
EDUCATION:
Bachelor of Science in Nursing – Graduated