Aileen Pearl Talusig

AT AILEEN PEARL TALUSIG Baguio City, Philippines 2600- PROFESSIONAL SUMMARY SKILLS WORK HISTORY - Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Speech recognition technology Research and data analysis Data entry skills MS Office Proficiency (Word, Powerpoint, Excel) Computer Literacy (Research and web browsing) Proofreading/Editing FREELANCE TRANSCRIPTIONIST, SEE Writing skills Basic Graphic Design Self-driven Customer service skills Excellent communication skills 07/2019 to CURRENT Appen | Philippines Independently contracted, working through and online portal. Edited drafts created from speech recognition software. Performed freelance work with flexibility to meet employer-set deadlines. Independently contracted to evaluate and interpret audio and video dictation, maintaining accuracy, recognizing terminology and discrepancies, and proper formatting to deliver to clients by established deadlines. Research content for optimal accuracy Organize jobs to maximize workflow Edit existing transcriptions to ensure accurate work Reviewed and edited transcribed works and corrected material for spelling, grammar and clarity. BARISTA 07/2021 to 01/2022 Seollem Cafe | Baguio City, Philippines Recommended products based on solid understanding of individual customer needs and preferences. Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases. Maintained supply levels in counter and customer areas to meet typical demands. Cleaned counters, machines, utensils and seating areas daily. Maintained and operated espresso machines, blenders, commercial coffee brewers, and other equipment. Prioritized drink requests while managing interruptions. Made and served brand-specific café beverages per day with speed, quality and consistency. Brewed and served coffee, tea and other non-alcoholic drinks according to company standards. Completed over successful daily cash audits to correctly balance drawers at end of each shift. Educated coworkers and customers about new products. Trained new team members with positive reinforcement and respectful, encouraging coaching. Addressed specific customer questions and requests, fielding to manager issues outside of scope. NIHONGO TEACHER 01/2020 to 12/2020 University of Baguio | Baguio City, Philippines Immersed students in unfamiliar cultures by devising hands-on activities. Employed diverse teaching approaches to help students of all abilities understand material. Proved successful working within tight deadlines and fast-paced atmosphere. Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting. Worked flexible hours; night, weekend, and holiday shifts. ONLINE ESL TEACHER 10/2019 to 11/2019 WeCan English | Baguio , Philippines ENGLISH TUTOR 01/2019 to 03/2019 Sontown Academy | Baguio , Philippines PRIVATE ENGLISH TUTOR 08/2014 to 11/2014 IONA Ekimae Eikaiwa | Isahaya, Nagasaki, Japan EDUCATION Bachelor of Science | Hotel And Restaurant Management University of Baguio, Baguio City, Philippines Major in Management Awarded Cum Laude 12/2018 Diploma | Foreign Languages Education 02/2015 Nagasaki Wesleyan University, Isahaya, Nagasaki, Japan Japanese Language Program Relevant Coursework Completed: Japanese Calligraphy, Tea Ceremony & Ikebana CERTIFICATIONS LANGUAGES Japanese Language Proficiency Test- N3 Level National Certificate (NCII) in Front Office Services Filipino: Native language English: Proficient C2 Japanese: Intermediate B1