Aileen Ollado

Hello, I am Aileen, I have 11 years of work experiences as Customer Service Representative. I am a simple person, honest, patient and hard working. I am willing to learn and trained the tasked to assign for the job offer. I am graduated from Polytechnic University of the Philippines degree of Bachelor Business Administration Major in Marketing.

I have the skills to do research and data entry of customer names, mailing address, phone numbers, account numbers and put it on excel spreadsheet of customer information because the line of business of my job is to call the customers, insurance and dealer for verifying the payment and check number of the bank through car loan, and also I analyze the document or the image from the CRM (customer relationship management) to analyze the customer concern or request (example: customer want to auto-draft the payment through online banking or auto-debit to their account) so that I can assist the customer diligently and nice through customers comments.

Most recently I have completed intensive Virtual Assistant training through online wherein I learned and to develop my skills such as:

Email Management

Office Management with clerical works

Data Entry

Internet Research

Schedule / Calendar Management

Social Media Management

E-commerce

Microsoft Office and Google sheets/docs

I have the data entry skills to organize and track all daily tasks to spreadsheets and docs and analyze all documents in data details to put in the database because I am handling the good quality and good service for clients business success.

I am negotiable to discuss the rate of the proposed project 

If you see me that I am good, I 'm glad to accept your invitation for an interview

Thank you and I'm looking forward to working with you