Aileen Madayag

Curriculum Vitae Of Ms. Aileen Madayag 1228 Calapacuan,Subic,Zambales Email:-Contact number: - Career Goal To be able to exceed Clients’ expectations and perspective in all business areas that will result to the achievements and objectives such as productivity, profitability and innovation of the company. Skills: Customer Service Support CRM/RMA Management Content Writing Data Analysis Product Research Administrative Role (using google apps and softwares) Digital Marketing Task Management Details of Professional Experiences  CSR Email Support February 18- April 15, 2019 Exact Star Subic Bay Corporation Assigned in the email support project where the main duty is answering queries’ and other matters regarding customer services in a retail platform. Refunds Replacements Status Order Tracking RTS CRM/RMA Management Claims  Planning Staff March- June 2018 Da Tian Subic Incorporated Assigned in the Assembly department where the main focus is to record and monitor the operations set on time and scheduled for shipments.  Final Assembly Production Operator Sanyo Denki Philippines October- December 2017 Assigned in the production area for quality assurance check; labeling, barcode, unit parts, boxing, and warehouse.        Freelance/Home-based/ Online Work ESL Teacher Online Insight Photographer Proofreader Account Appointment Setter Call Center Agent Data Entry Academic Writing Thesis and Feasibility Study Researcher/ Adviser  Restaurant Supervisor Millennium Hotel Doha- November 2015- June2016 Assigned in Cosmo Restaurant Responsible for the smooth flowing of Restaurant Operation Times, responsible for the adequate knowledge of Standard Operating Procedures and Safety of the Restaurant Operation(Trainings) and Hotel Policies and Procedures, Scheduling, and Stocks and Inventory, as well as responsible for the Daily Sales Report and Restaurant Cashiers Daily Report.  Restaurant Cashier Waterfront Hotel- Subic November 2014 to May 2015  Junior Waitress Magsaysay Maritime Corporation P&O Australia October 2008 to June 2014  Service Associate F&B Shangri-La’s Barr Al Jissah Resort & Spa Sultanate of Oman January 2007 to September 2007  Accounting Clerk Playa Papagayo Hotel & Restaurant Barrio Barretto,Olongapo City April 2006 to September 2006  Restaurant Cashier and Foods and Drinks Checker By The Sea Resort And Hotel Year 2004  F&B Attendant Club Morocco Beach Resort and Country Club Sta. Lucia Realty Estates Brgy. Cabitaugan,Subic,Zambales September 2003 to September 2005 Educational Attainment Bachelor of Science in Business Administration Major in Management Kolehiyo Ng Subic Year- All the Statements above are True and Correct based on my knowledge and experience Ms. Aileen Madayag