Aileen Lazaro

I am an experienced Chat and Email - Customer and Technical Support Representative. I do provide exceptional Customer service, showing and relaying a genuine intention to help, as "Providing excellent customer service has, and will always be my top priority."

I am looking for a home-based/non-voice job, wanting to become one of your assets in helping with your company growth, or simply take part to accomplish your project.

Multi-tasking is part of my professional routine. I also offer different set of skills which are very relevant, and based on the given description on most job post. I highly appreciate your offer to train, and so that I could acquire new set of skills that would help me grow as a true Professional.

I am a quick learner and enthusiastic, a problem solver, and I gather key details and note down minute breadcrumbs to formulate the best efficient solution. I am also an extensive user of Microsoft Office tools and Google Apps/Docs on top of my skills concerning troubleshooting basic issues, and or navigation on laptop/desktop and mobile phones. Also had experience handling and training a team (3 classes/30 representatives per class.)

Professional English Communication and Broadcasting is where I excel the most. I had been a Disc Jockey from 2 of the local FM provincial stations here in our country.

Recent online jobs I have had been audio transcribing (audio to text), sentence or word translation from English to Filipino/Tagalog, and Proofreading. Also worked as chat and email support for Platform Purple.

I have setup my own Home-office; equipped with an internet provider offering as much as 10,bps and guaranteed minimum of 10mbps. Altogether, with 2 sets of computers which are currently setup with dual screen monitors for maximum work productivity and efficiency.

The only part missing is the job which you are about to offer me. This will be very helpful not only for my success, but my family's success and yours. I am looking forward to hearing from you the soonest. God bless and keep safe.