Aileen Adriano

I am offering more than a decade of valuable experience in Customer Service and Leadership acquired through the various disciplines in the Trust and Safety (Policy Enforcement), Customer Service Operations through Emails and Chat. In recent years, I have enjoyed working for the Policy Enforcement Operations to one of the largest online-freelancing sites. Given the opportunity to build relationships while developing peers, improve processes to achieve operational efficiencies in order to reach company goals while providing users good customer satisfaction. I would love to share my expertise (Email and/or Chat) and at the same time gain additional knowledge and experience for self development.