Ailada Bitterli

Hi there,

I am a professional Virtual Assistant and Retail Specialist for over nine years.

I have been working closely with international customers and I am specialised in CRM techniques.

Online, I answered to questions regarding product and services while partially manage social media and write content according to the brand's guideline.

Throughout these years I have developed an outstanding professionalism in order to provide excellent customer service throughout channels.

As a worker I am a multitask talent who works efficiently, independently and organised.

Furthermore, I am reliable and I am proficient in English, German and Thai.

Additionally, I speak French and Italian on a basic level.

I have successfully graduated from a 3 years apprenticeship as a retail specialist in Switzerland and from there one I regularly participated in specialised seminars in order to keep up on the newest techniques in retail.