I’m a highly motivated and goal-oriented sales professional with over 6 years of experience in cold calling, customer service, and appointment setting. Throughout my career, I’ve worked closely with U.S.-based clients in various industries, including healthcare, home services, and e-commerce, where I consistently delivered strong results in lead generation, conversion, and customer satisfaction.
I hold a degree in Foreign Trade, which gives me a solid foundation in international markets, business dynamics, and negotiation principles. My education, combined with hands-on sales experience, allows me to communicate confidently and effectively with clients from diverse backgrounds.
What sets me apart is my ability to build rapport quickly, handle objections with professionalism, and convert hesitant leads into loyal customers. I specialize in cold calling and outbound campaigns, and I’m very comfortable working with CRM tools, handling high call volumes, and working towards aggressive KPIs. I’ve consistently exceeded sales targets and earned recognition for my strong work ethic and team collaboration.
In addition to voice-based sales, I also have experience in email and chat support, data entry, and CRM updating—ensuring that I can offer complete support throughout the sales pipeline. I take pride in being resilient, disciplined, and coachable, always looking for ways to improve and contribute more to the team.
I’m fluent in both English and Arabic, which allows me to navigate international conversations smoothly. I also have experience leading small teams and training junior staff, which adds leadership value to my work.