a multilingual customer service and sales professional with over five years of experience across the telecom and solar industries in Egypt. Known for his excellent communication, client-focused approach, and strong problem-solving abilities, Ahmed has worked with top companies like Vodafone Egypt, WE Telecom, Optimum (Intelcia), and POS (Partner Outsourcing Solutions). He has handled customer complaints, resolved technical issues, led product sales (SIM cards, fiber services, and solar panels), and consistently enhanced customer satisfaction both onsite and remotely. Fluent in both English and Egyptian Arabic, Ahmed also brings engineering knowledge and a deep understanding of customer needs to every interaction.