AHMED FEKRY
Phone number: -
New Cairo – Cairo 11865 - EGYPT
-
https://www.linkedin.com/in/ahmed-fekry-6b20aa64/
SUMMARY
Business-minded IT Engineer with 15+ years of experience in supporting server
environments. Determined and focused in managing network infrastructure and
optimizing environment while reducing redundancy. Considered expert in
troubleshooting complex problems and reaching innovative solutions while adhering to
rules and requirements of project scope. Dynamic team player when interfacing with
other staff members, vendors and end-users.
OBJECTIVE
Seeking a position where I can use my skills to deliver innovative solutions that meet
the needs of the business and to make a real impact.
EDUCATION
MBA “Master of Business Administration”
Arab Academy for Science, Technology and Maritime Transport
Project Management “2017”
GDM “General Diploma of Management”
Arab Academy for Science, Technology and Maritime Transport
Information Systems and E-business “2015”
Bachelor of Engineering
Faculty of Electronic Engineering, Menoufia University
Industrial Engineering and Control systems “2001”
EXPERIENCE
IT Section Head
Fertiglobe An ADNOC and OCI Company
March 2022 - Present
• Design, Install, configure, and maintain network Infrastructure and communication system
hardware and software for both Operation Technology (OT) and Information Technology (IT) .
• Integrates DCS/SCADA systems into IT networks to provide real-time data for business
decision-making.
• Successfully designed and implemented two IT/OT integration projects that provided realtime data and visibility for internal and external stakeholders.
• Monitors network performance and traffic, evaluates new technologies, analyzes business
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needs, develops and implements upgrade plans with Testing and troubleshoots new
equipment and software
• Documents all changes to the network, including the reasons for the changes, the impact of
the changes, and the steps involved in implementing the changes.
• Create a project plan, assign roles and responsibilities, Tracking progress, Communicate
with stakeholders, Make adjustments as needed and Close out the project ensuring that all of
the deliverables are complete.
• Managing network teams, and collaborating with cross-functional teams.
• Manages the network infrastructure and staff to ensure secure and reliable communication
between users.
IT SECTION HEAD
EGYPTIAN FERTILIZERS CO. S.A.E an OCI Company
Aug 2008 – March 2022
• Maintenance and troubleshooting of both computer systems and networks
• Providing IT support to four branches and +1000 users with all business technology
requirements.
• Manages the relationships and communications with multiple suppliers, vendors, and
service providers for hardware, software, and service management.
• Oversees the asset management and tracking tools to ensure the efficient and effective use
of assets.
• Leads an IT support team to provide IT services to all business needs.
• Performs IT audit reports and capacity management to ensure the efficiency and
effectiveness of IT systems.
• Coordinates with vendors to troubleshoot and resolve hardware and software issues.
• Delivers training to users on the use of networks and systems.
• Implements security measures to protect networks and systems from unauthorized access,
use, or disclosure.
• Manages and maintains the IT network and communication systems to ensure the
availability, performance, and security of IT services.
• Ensure the availability, integrity, and confidentiality of IT systems and data, as well as the
protection of IT assets from unauthorized access, use, disclosure, modification, or destruction.
• Coordinate with other departments to identify, prioritize, and plan for the IT needs of the
organization, and ensure that these needs are met in a timely and efficient manner.
• Continuously monitor and evaluate new IT technologies and trends to identify those that
may be beneficial to the organization, and develop plans to implement them in a timely and
efficient manner.
IT TEAM LEADER
Global Knowledge
March 2003 – Aug 2008
@ British American Tobacco Egypt (Outsourcing)
• Manages the relationships with suppliers to ensure the smooth delivery of services and
outsourcing.
• Collaborates with vendors to troubleshoot and fix hardware and software problems.
• Ensures that the agreed-upon levels of service are met to satisfy the business needs.
• The process of acquiring, maintaining, and disposing of assets to optimize their value and
minimize risk.
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• Manages a team of IT support engineers responsible for providing IT services to all business
functions, including email, network, and other related services.
• A documented plan that outlines the steps to be taken to restore IT systems and data, as
well as the business processes that depend on them, to a functional state after a disaster.
• Stay up-to-date on changes in IT services and technologies.
• Efficiently troubleshoot and resolve service issues in a timely manner.
CERTIFICATIONS
MBA (Master of Business Administration) “Project Management”
GDM (General Diploma of Management) “Information system and E-business”.
ITIL service Management Foundation (ITIL) Certified.
MCSA Microsoft Certified Systems Administrator.
MCSA + Messaging Microsoft Certified Systems Administrator +Messaging.
MCSE Microsoft Certified Systems Engineer.
COURSES
Certified Information Systems Security Professional (CISSP).
MIS (Management Information systems).
E-business (Electronic Business).
IT Project Management
Cisco Network Technology (INTRO + ICND)
Implementing cisco unified Call manager (CPIT 1 & CIPT 2).
Accelerated Storage Area Network (SAN) Essentials.
Managing HP Storage Works Enterprise virtual array (EVA).
HP Blade system Administration.
HP virtual Connect for HP blade system.
Insight control environment (ICE) Foundations.
HP Data Protector Software Fundamentals.
General Management Courses in HR, Finance, Marketing, Accounting, etc.
Strategic Management, Risk Management, project scheduling, estimating and
financial planning.
QUALIFICATIONS
FIREWALLS
Palo Alto, Panorama, FortiGate, Cisco ASA, Dell SonicWall, IBM Proventia
CISCO DEVICES AND SOLUTIONS
Cisco switches, Routers, Meraki, Cisco unified communication manager “ CUCM ”,
Cisco Identity service Engine “ Cisco ISE ”, Cisco Digital Network Architecture “
DNA ”
WEB FILTERS
Forcepoint , Barracouda.
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OPERATING SYSTEMS
Windows “All versions”, Linux.
HARDWARE
SAN storage, SAN switches, HP Blade Enclosure, Tape Library.
OTHERS
Session Border Controllers “ SBC ”, Video Conferencing, CCTV, Programming with
C# and JAVA, Microsoft SQL Management, Windows Scripting, Security Operation
Center “ SOC ”.
SKILLS
Management information systems
Infrastructure designing
Network repairs and maintenance
Networking Infrastructure Design
Network infrastructure administration
System implementation and administration
E-business
SCADA, DCS
Project management
IT Service Management
Team Leadership
Programming and scripting
Change management
Policies and procedures
PROJECTS
Implementing and Configuring “DRP” (Disaster recovery Plan) project by
implementing an “ESX VMware” Server installed in one of the sites and replication
software to replicate the critical servers data from the main (Head) office to his site
and we also install a DRP (ISDN) DOD link separated from the main link “Cairo (Jan
2007 to March 2007)”
Implementing network infrastructure and configuration of the “Libya” Site “Libya
(August 2006)”
Configuring the network for the new branch office of British American tobacco in Alex
with configuring the network equipment, server room precautions and needs and the
method of transferring data via main office. ”Cairo ( June 2006)”
Audit project which finding and configuring Policies and procedures have been
established, Security of logical access and privilege accounts, Physical Access and
protection of IT assets, Change management, etc. “(October 2007)
Internet breakout project which redirect the user internet queries to local internet
provider away from the main link to enhance the network performance and also this
point will act as a point of remote user’s access through VPN connection (using the
Busyness everywhere). “(February 2008)
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IP migration for all the BATE sites, which states to change all the IP address ranges for
all the branches and the head office. “(April 2008)
Migrating whole site network hardware with changing all infrastructure to support
redundancy including hardware, network structures, IP and virtual vlan plan.(Jully
2009).
Implementing Cisco CUCM server in the organization (June 2010).
Creating full backup plan and create strategy for backup schedules (April 2011).
Multiple change of firewall and web filtering small project planning and executing.
Merging two sites of two company after merging the two organizations (June 2013)
Implementing new firewall PALOALTO in the whole organization and replace the OLD
cisco ASA firewall (August 2017).
Design, Implement and support the Operation Technology OT integration with IT
network (ABB Smart Client) support through internal manager securely and efficiently
and selectively specific users (May 2020).
Design, Implement and support OT integration through TKIS to outside the
organization for remote reporting and management through multiple security layers
include installing two FortiGate firewall and cascaded to the Palo alto firewall through
a DMZ (August 2021).
Change of whole site with new Cisco 9200 switches “25 switches”, change cores with
cisco 9500 and nexus “6 switches” (February 2022).
Migrate the datacentre room's physical equipment and logical infrastructure to a new
location while ensuring business continuity, this involves moving the physical
equipment from the old datacentre room to the new one. This includes servers,
storage devices, networking equipment, and any other equipment that is essential for
the operation of the datacentre, also involves migrating the logical infrastructure of
the datacentre, such as the network configuration, storage configuration, and
application data. This ensures that the applications and data are accessible and
functional in the new datacentre (November 2022).
Deploy Ribbon Session Border Controllers SBCs to replace Cisco CUCM for Teams
integration and reduce costs (Work in progress).
Plan and install a network of CCTV cameras and recording devices to monitor a site,
involves determining the location of the cameras, the type of cameras to be used, and
the recording devices. It also involves considering the budget and the security
requirements of the site (Work in progress).
Design, install, and configure a network infrastructure that supports wired and
wireless communications, video presentation facilities, and other IT needs of a new
training academy (Work in progress).
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