Ahmed Amr Eid
Fullstack Web Developer
A Fresh Business Information Systems graduate and a Full Stack Developer who thrives on turning ideas into reality. My unique blend of
technical expertise and creative flair allows me to craft intuitive and visually appealing solutions. When I'm not coding, you'll find me
drawing or exploring new tech trends, always eager to learn and grow.
--
Cairo, Egypt
04 July, 2002
linkedin.com/in/ahmedamreid
github.com/TheParadoxalDeveloper
EDUCATION
SKILLS
Business Information Systems (BIS)
Helwan University - Zamalek
10/2020 - 06/2024,
HTML
3.6 GPA
React.js
Express.js
WORK EXPERIENCE
CSS
JavaScript
Next.js
Redux
MySQL
Mongoose ODM
Bootstrap
Node.js
Sequelize ORM
Figma
MongoDB
UI/UX Design
Subject Matter Expert
Telepreformance - Eurowings
05/2023 - Present,
Cairo, Egypt
Got Promoted in Eurowings Airline department to an Operations Role to
manage and supervise the operations of the advisors in the
depaartment.
Tasks
Creating the KVT in cooperation with the Leipzig team.
Handling client escalations by coaching advisors.
Proving insights for WBR and sharing ideas to enhance
performance.
CERTIFICATES
UI/UX Design - Google (10/2022 - 03/2023)
A Google Course addressing User Experience Concepts and How to
Implement it in real life thorugh The Design of User Interface
Applications.
Frontend Developer (10/2023 - 03/2024)
Frontend Development Diploma from ROUTE
Providing immediate support for advisors and maintaining
their AHT.
Backend Developer (03/2024 - Present)
Requesting re-certification for advisors based on
performance.
Fullstack Developer (10/2023 - Present)
Airline Advisor
Telepreformance - Eurowings
Backend Development Diploma from ROUTE
Fullstak Development Diploma from ROUTE after combining Frontend
skills with Backend skills.
09/2022 - 05/2023,
Cairo, Egypt
Worked in Eurowings Airline department handling customers,
investigating payments, providing customers with airline compensations
for flights.
LANGUAGES
Arabic
English
Tasks
Native or Bilingual Proficiency
Full Professional Proficiency
Receive passengers claims via emails resulting from flights
cancellations or delays.
Track all flights activity and irregularities through very
accurate flight tracker tool.
Examine the validity of passengers eligibility regarding any
type of refund or compensation.
Implement EU legislation - rights of airline passengers &
procedures related to loss prevention.
Prepare and Initiate different types of payments on two
financial separate tools.
