Ahmed Abdirujal Mohamed

AHMED MOHAMED - |-| LinkedIn | Nairobi, Kenya SUMMARY ● ● ● ● ● Skilled in managing calendars, scheduling appointments, organizing meetings, and handling email correspondence to ensure smooth day-to-day operations. Proficient in professionally written and verbal communication, fostering clear and effective interactions with clients and team members. Excels in data entry, database management, and creating detailed reports using tools like Google Sheets, Excel, and CRM systems. Adept at utilizing virtual tools like Google Workspace, Asana, Slack, Zoom, and Microsoft Office Suite to streamline workflows and improve productivity. Resourceful and proactive in identifying challenges and implementing solutions. WORK EXPERIENCE Virtual Assistant May 2023 - August 2024 Rodol Homes Ltd – Nairobi, Kenya ● Organized and updated client databases, property listings, and CRM systems. ● Handled correspondence, including email management and follow-ups with clients and partners. ● Prepared slides for client presentations and property showings. ● Conducted research on property values, market trends, and competitor listings to provide actionable insights. ● Entered and updated information on platforms like MLS (Multiple Listing Service). ● Designed and posted property listings on platforms such as Zillow, Realtor.com, and social media channels. ● Prepared and reviewed documents for property transactions, such as purchase agreements, lease agreements, and disclosure forms. ● Managed property-related financial records, including rent collection and expense tracking. ● Managed project workflows, updated task lists, and communicated with team members to ensure smooth operations. ● Coordinated and tracked the progress of projects, ensuring deadlines are met. ● Planned travel arrangements for the board members. EDUCATION Mount Kenya University – Nairobi, Kenya BSc, Information Technology January 2023 – Current SKILLS ● Administrative Support: Expertise in managing calendars, scheduling appointments, and coordinating meetings to ensure smooth daily operations. ● Communication: Strong written and verbal communication skills, with experience in email correspondence, phone calls, and client interactions. ● Time Management: Proven ability to prioritize tasks effectively and meet deadlines while handling multiple responsibilities. ● ● ● ● ● ● ● ● ● ● ● ● Project Management: Skilled in coordinating projects, tracking progress, and ensuring tasks are completed within timelines. Customer Service: Experience in responding to inquiries, resolving issues, and maintaining positive relationships with clients and customers. Data Entry & Organization: Ability to input and maintain accurate data in CRMs, spreadsheets, and databases with high attention to detail. Social Media Management: Proficient in managing social media platforms, creating engaging content, and scheduling posts. Tech Savvy: Proficient in using productivity tools (Google Workspace, Microsoft Office), project management software (Trello, Asana, ClickUp, Monday.com), and communication platforms (Slack, Zoom). Document Management: Ability to organize and maintain files, prepare reports, and handle document formatting and editing tasks. Bookkeeping Support: Experience in tracking expenses, invoicing clients, and managing basic financial records. Customer Relationship Management: Familiar with CRM systems to track leads, manage client communication, and maintain up-to-date records. Problem-Solving: Resourceful in troubleshooting and resolving technical issues, and providing solutions to improve processes. Confidentiality & Discretion: Trustworthy in handling sensitive information and maintaining client privacy. Adaptability: Quick to learn new tools, processes, and platforms, adapting to the specific needs of different clients. Team Collaboration: Ability to work effectively in remote teams, collaborating with clients and colleagues across different time zones. LANGUAGES ● English - Fluent ● Arabic - Fluent ● Swahili - Fluent ● Somali - Native CERTIFICATION ALX Virtual Assistant Certificate 23rd September 2024 – 26th November 2024