Ahlia Mamangkao

Ahlia C. Mamangkao B2 L1 Mt. Mayon St. Dinaville Subd. Maa, Davao City 8000 Age: 33 years old Date of Birth: March 7, 1984 Place of Birth: Balabagan, Lanao del Sur Height: 5’6’’ Weight: 70 kls Father: Amoran Mamangkao Mother: Conunta Mamangkao Civil Status: Single Educational Attainment: Elementary: Balabagan Central Elementary School - Secondary: San Isidro High School - University of Mindanao (Matina, Davao City) - (Graduated: Bachelor of Education/Passed the Licensure Examination for Teachers-April 2010) Work Experience: Sutherland Global Philippines (CSR) (financial account- assists customers with balance inquiry, funds transfer, dispute filing, and activating accounts) Cybercity Teleservices (Order Entry Specialist/CSR ) (clothing line- placing orders, tracking, order status update and checking product availability) Ibex Global Phils (CSR) (same financial account) Concentrix Phils (Technical Support Representative) (tech support- troubleshooting WIFI connections, setting up WLAN, wifi extenders, walking customers through setting up router’s interface and upsell routers) Teleperformance Phils (CSR for Internet, TV and Phone Provider) (billing inquiries, installation inquiries)