Ahdel Paul L. Tome
Address: 1101 Brgy. Bagong Bayan San Pablo, Laguna Philippines
Phone: -
E-mail:-
SUMMARY OF QUALIFICATION
With extensive experience in the field of manufacturing operation, process & quality control, virtual assistant job, e-commerce, sales and customer service. Have strong work ethics such as being hardworking, with self-initiative, self-motivated, fast learner, well organize, result oriented individual, can get along with different culture and personality, and can easily adapt to any work condition or situation.
PROFESSIONAL EXPERIENCE
“Plant Shift Supervisor”
Cardinal Agri Products Inc. (Brooke’s Point, Palawan)Aug 2020 – Aug 2023
Manage and supervise plant operation and ensure that all production targets are meet accordingly.
Conduct Root Cause Analysis on all non-conforming products, line stoppages and evaluate corrective and preventive action for operation improvements.
Track daily operation performance and address all production under performance to area owner.
“Front Desk Receptionist”
NS Indigo Towers (JLT Dubai, UAE)Nov 2019 – Jun 2020
Managing of incoming and outgoing calls, process online reservation, and timely updating of logbooks.
Greet and assist incoming customers regarding on their reservation and promotes new offers.
Respond to customer inquiries and handle customer complaints properly to meet customer satisfaction.
“Sales & Customer Service Representative”
VOLUME Shop (Jumeirah Lake Towers Dubai, UAE)Oct 2018 – Nov 2019
Acts as store in-charge for purchasing of products, managing of incoming and outgoing calls, and handling of financial records including inventories and implementing new product promotions.
Greet and respond to customer inquiries and handle customer complaints and determine the cause of the problem and explain the best solution to solve the problem to the customer.
Process website orders, coordinate with the service couriers for outgoing orders, manage social media accounts and handle Facebook advertisement.
“E-commerce Manager/ Web Researcher & Copy Writer (Part-Time VA)”
Oskar Electronics Dubai LLC (Dubai, UAE)Dec 2018 – Dec 2019
Manage amazon and noon e-commerce account
Process online orders and manage online customer inquiries
Research new products for promotion and coordinate to supplier
“Social media and E-commerce Manager (Part-Time VA)”
Volume Shop (Dubai, UAE)Mar 2017 – Dec 2017
Manage amazon, souq, sharfDG and noon e-commerce account
Process online orders and manage online customer inquiries
Research new products for promotion and coordinate to supplier
“Production Supervisor”
Franklin Baker Company of the Philippines (San Pablo City, Laguna)Jan 2015 – Jul 2018
Monitor production output and ensure that all raw materials to be use pass QA specifications.
Actively participate in the implementation of the Quality and Food Safety System to conform to the ISO 9001, ISO 22000, ISO 17025, HACCP, BRC, Plant Sanitation, Safety, and Environmental and company code of Ethics.
Monitor effectiveness of cleaning and sanitation of all product contacts and machine performance.
Ensure that production procedures and good manufacturing practices being implemented.
“Process Quality Control Foreman”
Franklin Baker Company of the Philippines (San Pablo City, Laguna) Jan 2013 – Jan 2015
Conduct quality and food safety audits to determine needs for corrective and preventive actions.
Perform trending of test results and post to concerned department/ area requiring preventive actions for unfavourable trends.
Responsible in timely release of test results, implementation of hold and release program of the plant.
“Office Assistant/ Document Controller”
Laguna Construction Services Philippines Jan 2010 – Dec 2012
Review or update technical documents and distribute to other company related departments.
Scan copy and file all documents including the soft copy and hard copy of all company documents.
Manage and monitor the flow of all documents and maintain confidentiality of sensitive information.
“Sales and Customer Service Representative”
Penshoppe San Pablo Retail Store PhilippineMar 2009 – Jan 2010
Sell products being promoted, and keep records of sales.
Suggest new product line purchases to meet customer’s needs.
Provide product samples, coupons, informational brochures, and other incentives to persuade people to buy products.
“Production Analyst/ Planner”
BAG Electronics Philippines Inc. (Binan City, Laguna) Jan 2008 – Mar 2009
Coordinating production operations in accordance with material, labor and equipment availability.
Promptly addressing and resolving production issues to minimize delays in production.
Gathers all data needed in monitoring productivity submit them to management in timely manner.
Promptly informing the relevant departments of changes to current production schedules.
EDUCATIONAL ATTAINMENT
TERTIARY:BS Industrial Engineering
Enverga University
Lucena City Quezon Philippines
VOCATIONAL:CAREGIVING NCII
Royale Educational School
Binan City Laguna, Philippines
COMPUTER TECHNICIAN
Dalubhasaan ng Lunsod ng San Pablo (TESDA)
San Pablo City Laguna, Philippines
SECONDARY :Col. Lauro Dizon Memorial National High SchoolSan Pablo City Laguna, Philippines
PERSONAL INFORMATION
NATIONALITY: Filipino
DATE OF BIRTH: December 08, 1989
LANGUAGE SPOKEN: Tagalog & English
SKILLS
Computer Literate Microsoft Word, Microsoft Excel, Microsoft Power Point.
Ability to work Under Pressure and Remote Work.
High Leadership and Time Management Skills.
Shows responsibility through cooperation, team work, honesty and harmony with other associates.
Ahdel paul l. tome
APPLICANT
