Agustina Caló

AGUSTINA CALÓ DEGREE IN ADMINISTRATION PROFESSIONAL PROFILE Extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability for sales, customer service, project management and teamwork. SKILLS Exceptional communication and networking skills Successful working in a team environment, as well as independently The ability to work under pressure and multi-task The ability to follow instructions and deliver quality results WORK EXPERIENCE CONTACT CM Reservas, Configurations & Resellers Tierra del Fuego 1047, Tandil, Buenos Aires-- /agustina-caló-b- JUN 2017 - JAN 2020 In charge of Configurations, resellers and support of Channel Manager and Booking Engine for hotels. OTAS analysis, reorganization, system start-up and training. Commercial for hotels in Buenos Aires. Design Suites Miami, Revenue Manager DEC 2017 - NOV 2019 EDUCATION Belgrano University. Bachelor of Business Administration with Hotel Orientation, 2010 Revenue Management of 4 properties of the chain. Management of commercial agreements with agencies. Loading of availability and rates in the channel manager. Configuration and start-up of the channel manager and booking engines. FURTHER TRAINING Hotel Dior Tandil, Front Desk Manager Public Relations, Leading companies. UB, august 2010. Hotel Quality Management. UB, october 2010. Responsible tourism development. UB, november 2010. Change against change: Climate change: a problem of others or a commitment of ours? UB, april 2011. Revenue Management & Rate Plan. AADESA, november 2012. SME management. UBA, april - may 2014. Creating Service Magic. Les Clefs d'Or Argentina, september 2016. Revenue Management & strategic management. Gestión de Servicios, september 2019. LANGUAGES ENGLISH. Advanced level. First Certificate. Teacher title awarded by the Cambridge Institute. PORTUGUESE. Intermediate Level SPANISH. Native language COMPUTER SKILLS Operating systems. Sabre, Fidelio, Opera, CQR y WinPax. Office Automation. Spreadsheets, intranet, Gmail, word processors. CRM JUL 2017 - SEP 2017 In charge of front desk operational tasks. Assistance to the hotel CEO in training of collaborators in the management of OTAS. Launch of PMS Winpax and Revenue management. Patios de San Telmo, Operational Manager JAN 2012 - MAR 2017 Operational manager, front desk manager, reservations, room assignment, web portal administration. Revenue Management. Commercial in charge of corporate accounts and agencies. Employee training. Pre-opening of the hotel. Hotel Babel, Front Desk Agent APR 2009 - DEC 2011 Front Desk and concierge, reservations, personalized attention to the guest and sales manager. In charge of cultural events (art exhibitions at the Hotel) and press. Control and improvement of Housekeeping and Maintenance processes. English & Travel, Travel Agent JUN 2008 - DEC 2008 Travel sales and settlements. Billing and control of ticketing. Cypress In B&B, Front Desk Intership JUN 2007 - OCT 2007 Internship at Front Desk, reservations, sales and customer service. Sierra at Tahoe, Work & Travel DEC 2004 - APR 2005 In charge of purchases and cashier of the main restaurant of the ski resort.