Aguocha Jennifer Chikaodili

AGUOCHA CHIKAODILI JENNIFER Nigerian | Anambra, Onitsha, Nigeria | --| LinkedIn | Portfolio SUMMARY ●​ Proactive Administrative Assistant with 1+ proven experience supporting executives, clients, and teams. ●​ Skilled in calendar management, scheduling, correspondence, and travel coordination. ●​ Experienced in client support, online chat handling, and responding to inquiries with professionalism. ●​ Strong in document preparation, filing, and maintaining accurate records. ●​ Adept at streamlining office operations and managing multiple priorities effectively. ●​ Recognized for being detail-oriented, organized, and committed to enhancing team productivity. ●​ Completed a program focused on Administrative Assistance. EDUCATION Federal Polytechnic – Owerri, Nigeria​ Diploma in Hospitality Management. September 2024 – Present WORK EXPERIENCE Administrative Virtual Assistant​ January 2025 - Present Afriment – Global Tech Mentorship Platform – Gbagada, Lagos state. (Remote)​ ●​ Managed calendars for 3 executives, scheduling an average of 20+ meetings/month across multiple time zones ●​ Cleared inbox clutter daily, organizing 20–30 emails and ensuring important messages were responded to on time. ●​ Organized international and local trips, handling flights, visas, accommodation, and itineraries for executives. ●​ Supported preparation of weekly reports and maintained spreadsheets with 97% accuracy. ●​ Improved workflow efficiency by reducing missed meetings by 30% through effective scheduling and reminders. Online Chat Support Virtual Assistant​ February 2025 - April 2025 GozBen Limited – Nnewi, Nigeria. (Remote) ●​ Responded to 20–30 customer chats daily, assisting with product inquiries and basic troubleshooting. ●​ Maintained an average 90% satisfaction rating based on customer feedback. ●​ Escalated unresolved issues to the technical team, ensuring follow-ups until resolved within company timelines. ●​ Helped improve response speed by 10% through better ticket handling and prioritization. Administrative Assistant​ January 2024 - December 2024 Emmy Prince Hotel LTD –Gudugba, Lagos State , Nigeria. (On site) ●​ Entered and updated 100+ guest and booking records/month with 98% accuracy. ●​ Processed documentation for 80–100 guest check-ins/check-outs weekly, maintaining proper records. ●​ Coordinated with 4–5 vendors to restock office supplies and guest amenities. CERTIFICATION Demand on IT Skills Training Certificate –VIEW​ Comprehensive Virtual Assistant Mastery Program –VIEW​ Virtual Assistant Career Upskilling Internship/mentorship Program –VIEW SKILLS & TOOLS ●​ Microsoft Office Suite. ●​ Google Workspace. ●​ Slack / Microsoft teams. ●​ Document & File Management. ●​ Travel Coordination. ●​ Calendar & Schedule management. LANGUAGES ENGLISH – Professional​.​ ●​ Asana / Trello ●​ Data Entry & Bookkeeping Software. ●​ Tech Savviness & Automation. ●​ Research & Reporting. ●​ Basic Canva Design IGBO – Native. Digital Witch 2024 Millionaires Squad 2025 Afriment 2025 ●​ Attention to Detail & problem-solving ●​ Multi-tasking & Time Management.. ●​ Online chat support. ●​ Confidentiality & Data Protection.