Agubaeze Peace Chinenye

Agubaeze Peace Chinenye Virtual Assistant / Customer Support linkedin.com/in/agubaeze-peace Efficient and detail-oriented Virtual Assistant with 2 years of experience providing administrative and customer support to growing businesses. Skilled in inbox and calendar management, data entry, lead generation, and client communication. I’ve helped streamline operations, reduce email backlog by 40%, and improve customer satisfaction scores. Known for handling confidential tasks with professionalism, strong time management, and tech-savvy adaptability. WORK EXPERIENCE Administrative Assistant | Beautyalphatouch Jan 2022 – Jun 2023 Managed day-to-day administrative operations, including customer communication, email management, and calendar scheduling. Maintained organized sales records and supported stock tracking and vendor coordination. Contributed to client negotiations and follow-up using Google Workspace tools. Customer Service Representative Customer Support Representative | Welcome U Jan 2024 – Nov 2024 Handled customer inquiries via email and chat, resolving issues promptly and professionally. Assisted with onboarding, complaint resolution, and product-related questions. Helped improve customer satisfaction by ensuring timely and helpful communication. EDUCATIONAL HISTORY Bachelor of Science in Economics Virtual Assistant Training (Short-Term Rental Academy), 2025 RELEVANT SKILLS Administrative Support Virtual Assistance Calendar Management Inbox Management Data Entry Customer Support Lead Generation Google Workspace CRM Tools (Freshdesk, Trello) SOFT SKILLS Strong written & verbal communication Problem-solving & customer empathy Time management and organization skills Flexibility in a fast-paced environment Attention to detail