I am an Innovative and results-driven Digital Solutions Specialist with a multidisciplinary background in Data Analytics, Full-Stack Web Development, and Customer Service Operations. I specialize in delivering tailored digital systems and seamless support experiences that improve business performance, user satisfaction, and operational efficiency.
With a strong ability to turn complex data into actionable insights, develop user-friendly web platforms, and provide high-quality customer engagement, I offer a holistic approach to problem-solving. I bring both technical depth and human-centered service delivery to the table — ensuring every interaction and solution supports the end goal: business growth and customer retention.
Skilled in working within agile environments and cross-functional teams, I thrive at the intersection of technology, user experience, and service excellence.
Core Strengths:
Data-Driven Optimization: Proficient in Python (Pandas, NumPy), SQL, Power BI, and Excel for business intelligence, reporting, and workflow automation.
Full-Stack Development: Skilled in HTML, CSS, JavaScript (React), Python (Django/Flask), and WordPress – focused on clean, scalable builds.
Customer Support Expertise: Experienced in handling inquiries, resolving technical issues, and delivering empathetic and professional service via email, live chat, and phone.
Business-Centric Thinking: Strong alignment with KPIs, user experience goals, and operational standards to ensure every solution drives measurable results.