Are you an entrepreneur/ professional that is busy or overwhelmed to keep up with daily tasks , time management and customer services?
Are you looking for an oriented virtual assistant to help you achieve your business goals?
I am here to help and ensure your goals are being met. I help clients achieve their goals, streamline their operations, and boost their productivity.
How I can help you as a Virtual assistant/customer service;
Phone Support: Answer customer calls, respond to inquiries, and resolve issues in a timely and professional manner.
Email Support: Respond to customer emails, provide solutions to problems, and escalate complex issues to you
Engage with customers through messaging apps, or social media, providing quick and helpful responses, monitor and respond to customer inquiries.
Update Customer Records: Maintain accurate and up-to-date customer information in CRM software or other databases.
Document Customer Interactions: Record customer interactions, including issues, resolutions, and follow-up actions.
Communication: Clearly and effectively communicate with you to keep you updated on your appointments and follow up
Calendar & Time Management: keep you updated on your meetings and schedule and ensure you don’t miss any
Empathy and Patience: Demonstrate understanding, empathy, and patience when interacting with people