Agnes
Hassan
WORK EXPERIENCE
PROFESSIONAL SKILLS
Portfolio Link
Funnel Building
Project Management
Social Media Management
(Facebook Ads, Instagram
Ads)
Calendar Management
Email Management
Travel Management
Inbox Management
Appointment Setting
Graphic Design
AI for Task Automation
Customer Service
Technical Support
Event Coordination
Website Creation/Maintenance
Vendor Coordination
Grant Writing
Contract Drafting
SOFTWARE EXPERIENCE
Google Suite
Canva PRO
CapCut PRO
ChatGPT PLUS
Bing AI
Adobe
Acrobat
Zoom
Microsoft
Office Suite
Ooma
ElevenLabs
HubSpot
Trello
Systeme.io
Kartra
Buffer
Hootsuite
Wave Accounting
Facebook
Instagram
TikTok
LinkedIn
Notion
Loom
Zapier
Make
WordPress
Shopify
Asana
Typeform
Flodesk
VIRTUAL EXECUTIVE ASSISTANT
Value Your Health | December 2023 - August 2025
Website maintenance and performance
optimization.
Project management using efficient workflows and
tools.
Built sales funnels to convert and nurture clients.
Tool and software research and implementation.
SOP creation for streamlined operations.
BUSINESS VIRTUAL EXECUTIVE ASSISTANT
Pineapple VA Hub | October 2023 - December 2024
Created media posts, pitch decks, and
presentations using Canva (PDF/video).
Managed emails, coordinated schedules, and
arranged travels for clients.
Successfully researched and wrote a grant
application for a client accepted into the
DigitalUndivided Breakthrough 2024 program.
META SUPPORT PRO
TDCX | October 2022 - April 2023
Guided Facebook and Instagram advertisers in
developing personalized marketing plans.
Assisted advertisers in outperforming competitors
and maximizing growth through tailored strategies.
Provided expert support to optimize ad
performance and achieve client goals.
CUSTOMER SERVICE SPECIALIST AND TECHNICAL
SUPPORT
DISH Satellite Cable Company / Concentrix | July 2020
- June 2022
Delivered exceptional customer service and
prioritized customer needs during calls.
Resolved technical issues promptly to ensure
seamless service.
Contributed to enhancing customer satisfaction
and retention.
EDUCATION
INTERNATIONAL OPEN UNIVERSITY, DOHA, QATAR
In Progress
Bachelor of Science in Psychology