Agnes Deri
BLK 9 L4 ROSVILLE SUBD. SORSOGON CITY
live:c4c85c3581a69152
CONTACT
WhatsApp: --Sorsogon City, Philippines
SKILLS
English Language Proficiency
Administrative Skills
Customer Service Skills
Computer literate (Google Suite, MS Office,
Internet and E-mail)
Amazon (E-commerce skills) Skills
Knowledgeable in CRM (Zoho)
Tutoring/Teaching
Detail-oriented
Critical Thinking Skills
Organizational
Problem-Solving
A professional and composed demeanor
Ability to work under pressure
Handling calls
EDUCATION
Master of Arts in English
Annunciation College of Bacon Inc. (2022)
Bachelor of Secondary Education Major in English
Sorsogon State University (2019)
LICENSE & CERTIFICATIONS
Licensed Professional Teacher
Amazon VA Masterclass
Teaching English to Foreign Language
CAREER OBJECTIVE
Seeking a challenging career with a progressive
organization that provides an opportunity to
capitalize on my skills and abilities.
EXPERIENCE
Insurance Claims Processing VA
EXPRESS FUNERAL FUNDING, LLC |-
Evaluated accuracy and completeness
information for life insurance policies
of
Communicated with customers about needed
information and status of claims
Supported team by completing insurance
documentation,
handling
incoming
calls,
answering questions in a professional manner,
and verifying claims accurately and promptly
Amazon VA Intern
AMAZON SELLERS VA MASTERCLASS | 2022
Hands-on with actual output on Product
Research, Supplier Sourcing, Keyword Research,
Product Listing and Customer Service
ESL Teacher
51TALK | TUTORING.KR |-
Taught English to different nationalities, posted
lesson memos for student evaluation
Brand Ambassador
BAIRE MANAGEMENT |-
Educating
customers
about
products,
responding to customer queries in a timely and
accurate way, identifying customer needs and
helping customers use specific features
