Agiliga Kyrian Chibuzor

RESUME Name: Agiliga Kyrian Chibuzor Phone: - Email:- Address: 16 Ezinifite Road, Okpuno Awka. Objective Customer-oriented and dedicated professional with proven experience in delivering excellent customer service. Seeking to leverage my skills in a dynamic work environment where I can contribute to customer satisfaction and team success. Work Experience Customer Service Support Bit-Tech Limited Company Dates of Employment: 5th July, 2021 - 30th September, 2022     Provided front-line support to customers through phone, email, and live chat. Assisted clients with inquiries, complaints, and technical issues. Maintained accurate records of customer interactions and documentation. Collaborated with internal departments to ensure timely issue resolution. Customer Service Support La Luna Hotel and Suites Dates of Employment: 7th November, 2022 - 30th August, 2024     Handled guest check-ins, reservations, and general inquiries at the front desk. Resolved guest complaints with professionalism and ensured satisfaction. Offered information on hotel services and local attractions. Maintained a friendly and welcoming atmosphere at the front desk. Skills  Strong verbal and written communication  Customer Relationship Management (CRM)    Conflict resolution and problem-solving Multitasking and time management Team collaboration and interpersonal skills