Agbo Amarachi Alice

Results-driven CRM specialist with 3+ years of experience in managing customer relationships, driving customer satisfaction, and improving customer retention rates. Proven ability to build strong relationships with customers, resolve issues efficiently, and provide data-driven insights to inform business decisions. Skilled in Salesforce and HubSpot, with a customer-centric approach and excellent communication skills. Utilized CRM software to analyze customer data, identify trends, and develop targeted marketing campaigns, resulting in a 25% increase in customer engagement and a 15% increase in sales revenue. Passionate about delivering exceptional customer experiences and committed to staying up-to-date with the latest CRM trends and technologies."