ORITSEGBUBEMI EMMANUEL AGBEYI
PROFESSIONAL SUMMARY
Results-driven and persuasive Telemarketer with proven experience in customer engagement, lead generation, and conversion. Skilled in handling outbound and inbound calls, presenting products and services clearly, and maintaining long-term client relationships. Adept at identifying customer needs, overcoming objections, and achieving sales targets through effective communication and active listening.
CORE COMPETENCIES
Telemarketing & Cold Calling
Customer Relationship Management (CRM)
Lead Generation & Follow-up
Sales Pitch Development
Communication & Negotiation Skills
Product Knowledge & Presentation
Objection Handling
Data Entry & Reporting
Time Management & Team Collaboration
WORK EXPERIENCE
Telemarketing Associate | Marvel Kennels, Delta Branch
Jan 2025 – Sept 2025
Contacted potential and existing customers to introduce company services and generate sales leads.
Increased customer inquiries by 30% through persuasive communication and consistent follow-up calls.
Delivered effective phone presentations highlighting the benefits of the company’s pet products and services.
Recorded client feedback and inquiries, ensuring prompt follow-up and improved customer satisfaction.
Collaborated with the marketing team to develop call scripts that improved conversion rates.
Event Promotion & Client Outreach Assistant | Novena University, Delta State
June 2024 – June 2025
Conducted promotional calls and messages to invite and engage participants for major university events.
Increased event attendance by 40% through targeted outreach and persuasive communication.
Handled inquiries, provided event details, and resolved participant concerns promptly.
Assisted in managing publicity campaigns to attract sponsors and participants.
EDUCATION
Bachelor of Science (B.Sc.) in Pharmacology
Novena University, Delta State |-
PERSONAL SKILLS
Excellent Verbal & Written Communication
Strong Persuasion & Negotiation Ability
Active Listening & Empathy
Confidence & Professionalism on Calls
Creativity & Adaptability
Organizational & Time Management Skills