Agbeti Mary

AGBETI MARY No 6, Adepeju street mangoro b/stop Ikeja Lagos,-/-.- Date of Birth: June 21, 1994 Nationality: Nigerian Status:Married State:Kogi state Religion:Christian Professional summary Hardworking and passionate with strong organizational skills eager to secure the position of a Human Resource Management. Ready to help the team achieve company goals. Strategic/skilled in coordinating new, hire onboarding and recruitment support tasks. Assists with job posting development and application reviews. Proven expertise in document management and confidentiality protocols. Attentive Human Resources Assistant equipped with a strong background in support roles. Monitors administrative needs and assists with daily and long-term Human Resource Management duties. Possesses in-depth knowledge of employee relations and incident reporting. Talented personnel professional delivering reliable, efficient support to busy human resources teams. Highly-motivated multitasker with excellent organizational abilities. Maintains accurate, up-to-date staff records for enhanced performance monitoring. Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations. Work history June 2023 - Current MR STEVEN - Ikeja, Lagos Human Resources Assistant Maintained and updated personnel records, storing employee information accurately for traceability compliance. Supported payroll preparation by providing data on employee absences, bonuses and leaves. Answered frequently asked questions from applicants and employees about standard policies, benefits and other HR related processes. Analyzed and modified compensation and benefits policies, establishing competitive programs to comply with legal requirements. Assisted with employee relations issues relating to disciplinary actions and redundancies by taking full and accurate meeting minutes and storing data upon completion. Monitored employee absences against leave allowances, escalating discrepancies to HR manager when necessary. Delivered friendly assistance with new hires throughout interviewing and hiring processes. Communicated and enforced HR policies to team members, cultivating compliant and satisfied workforce. Helped with planning and execution of benefits enrollment, employee recognition events and other special occasions. Assisted with meetings and presentations within the company. Scheduled candidate interviews with multiple stakeholders across departments. Reviewed job applications to identify, vet and recommend optimal candidates for available positions, maintaining positive relationships with clients. Arranged communication with candidates and scheduled interviews. November 2022 - Current MR STEVEN - Ikeja, Lagos Office Assistant Greeted guests and clients with warmth and professionalism. Oversaw daily office operations and equipment maintenance. Received and screened high-volume internal and external communications, calls and email. Maintained office files for reliable reference, including electronic and hard copies. Registered visitors, guests and contractors upon arrival, providing access passes. Responded promptly to telephone enquiries from clients, vendors and customers. Stayed up-to-date with knowledge of company products and services to assist clients with concerns. Arranged meetings by reserving rooms and making arrangements for snacks. Assisted in onboarding new hires to help with smooth integration into company culture. June 2011 - June 2012 MRS JUMOKE - Ikeja, Lagos Sales Representative Utilized various sales techniques to develop relationships with customers and drive sales. Increased revenue by acquiring new customers and determining needs to offer relevant products. Helped resolve client problems quickly with superior customer service. Completed customer searches to generate new leads. Developed new business by networking with valuable customers. Collected and processed payments. Accounted for all inventory and ordered new stock. Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings. Maximized business potential by providing excellent customer service and ensuring [Number]% client retention. Responded to telephone and in-person requests for information. Adapted sales techniques to specific clients and promoted products based on individualized client needs. Resolved customer concerns promptly to maintain satisfaction. Build lasting relationships with clients through customer service interactions. Set up appointments with potential and current customers to discuss new products and services. January 2011 - May 2011 MRS ESTHER - Ikeja, Lagos Supervisor Achieved order processing and delivery time targets through smooth warehouse operations. Identified operational problems and proposed solutions to management, improving service efficiency. Led by example to maintain team motivation, ensuring daily tasks were performed accurately and efficiently. Managed store opening and closing, taking key holder responsibilities seriously to uphold robust security. Guided and coached staff to achieve individual growth and sales production targets. Maintained clean, organized working areas to create positive, productive environments with minimal risk. Performed thorough quality and safety checks, ensuring all specifications were strictly adhered to. Maintained spotless and tidy working areas to create risk-free and productive environments. Offering instruction, coaching and motivation for enhanced team morale. Dealt with customer complaints and rectified product and service issues. Skills: 1. 2. 3. 4. Business administration. Email management, calendar management, scheduling. Property finder, Airbnb Co-host, Freelancer. Virtual Assistant. Education: 1. PSIM institute Ikeja, Lagos, Human Resource management , 2023. 2. Osun state polytechnic iree Iree, Osun state, Higher National Diploma, Business Administration,2017. 3. October 2013 - January 2015, OSUN STATE POLYTECHNIC IREE Iree, Osun,National Diploma, Business Admin. 4. NYSC certificate 2023. 5. Short Term Rentals Academy Abuja,2024. Hobbies: Singing,Dancing, listening to music and love to learn new things Reference: Available on Request.