Agatha Egbo

Agatha Egbo

$15/hr
I’m a Customer Service Representative passionate about Business Analysis and problem-solving.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
29 years old
Location:
Uyo, Akwa Ibom, Nigeria
Experience:
6 years
AGATHAUMASOYEEGBO Port Harcourt, Rivers State•- •-Professional Summary Resourceful Accounting professional and administrator with two years designing efficient administrative procedures and maintaining sound internal controls. Excellent eye for detail useful in audit preparation and reporting in administrative settings Successful Administrator with experience supporting program needs and managing projects with little oversight. Strong track record of reviewing and assessing processes and implementing continuous improvement initiatives to streamline office operations. Proficient in Microsoft office Skills • • • • • • • • Ms Word Financial Management Telephone skills Project Management Performance improvement Business administration Time management Administrative support • • • • • • • • • Organization skills Strategic Planning Office management Office administration Project Management Team building Financial Oversight Financial Leadership Staff Management Work History Accountant, 06/2022 - Present Harotech – Port-Harcourt, Rivers State ⚫ Ensure timely bank payments ⚫ Handle monthly, quarterly and annual closings. ⚫ Manage all accounting transactions. ⚫ Manage balance sheets and profit/loss statements. ⚫ Prepare budget forecasts. ⚫ Compute taxes and prepare tax returns. Customer Service Representative, 02/2021 - 05/2022 ETB Environmental Limited – Port-Harcourt, Rivers State • Make reports on products or services by collecting and analyzing information from customers • Open and manage customer accounts by writing down information about the accounts • Contribute to the team effort by getting things done as needed. • Handle a lot of calls that come in. • Takedown payment information and other important details, like addresses and phone numbers. Sales Representative, 02/2018 - 011/2020 The Hairxpert – Uyo, Akwa Ibom • Developed and delivered engaging sales presentations to convey product benefits. • Implemented marketing strategies and techniques, increasing revenue and customer satisfaction. • Met with existing customers and prospects to discuss business needs and recommend optimal solutions. • Increased revenue by acquiring new customers and determining needs to offer relevant products. • Resolved issues that impacted sales and business outcomes. • Utilized professional sales techniques to persuasively communicate with clients. • Identified client needs, built relationships and overcame objections to drive sales. Accounting Assistant, 11/2019 - 10/2020 Akwa Ibom State Accountant General Office – Uyo, Akwa Ibom • Reported financial data and updated financial records in ledgers and journals. • Reviewed general ledger entries and assessed accuracy. • Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements. • Completed monthly payroll for employees, including , the VAT and necessary charges • Assisted management with finalization of annual expense plans. • Maintained accurate and complete documentation for all financial department procedures. • Stayed on top of applicable federal and state requirements to minimize legal and financial risks. • Completed financial reports to inform the senior supervisor in the ministry Education B.Sc: Accounting, 08/2018 Madonna University - Okija, Anambra State Secondary School Leaving Certificate : 07/2014 Community Secondary School - Ochigba Affiliations • Trained Accountant • Experience Administrator • Business Enthusiast
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