MALEEK AFUSAT OMAYOZA
FLAT 4, BLOCK A KAM ABIOYE ESTATE EYENKORIN KWARA-,--
PROFESSIONAL SUMMARY
Enthusiastic and detail oriented individual with a strong background in customer service and administrative support. I am well equipped to tackle complex tasks and contribute effectively to any team. I am committed to delivering high quality services and continuously improving my skills to meet and exceed expectations.
SKILLS
Proficient in Microsoft Word and Excel
Tech support skills
Strong customer service skills
Excellent organizational and administrative abilities
Attention to detail and ability to manage multiple tasks efficiently
PROFFESSIONAL EXPERIENCE
CUSTOMER SERVICE OFFICER
SUNTOP MICROFINANCE BANK
ILORIN, KWARA
2023- TILL DATE
Excellent telecommunication, problem solving skills
Opening of account for new and existing customers
Maintain existing accounts and resolve client concerns in a manner that ensure client satisfaction and meets all procedural requirement
Answer client questions of a more complex nature, resolve any issue(s) or referring to the appropriate department
Maintain extensive knowledge of bank products and services
ADMINISTRATIVE ASSISTANT/ CASHIER SUPERVISOR
ITEM 7 GO
ILORIN, KWARA-
Managed administrative tasks including scheduling, data entry and filling
Support office operations and ensuring efficient workflow and organization
Assisted in preparing reports and maintaining documentation
Supervising cashiers to ensure prompt delivery to customers
Preparing a balanced end of day report to ensure accuracy
EDUCATION
TECH SUPPORT PROGRAM
DIGITAL WITCH
ON- DEMAND IT SKILLS TRAINING
Completed comprehensive training in Microsoft word, Excel and CRM tools
KOGI STATE POLYTECHNIC
LOKOJA, KOGI STATE
HIGHER NATIONAL DIPLOMA
BUSINEESS ADMINISTRATION AND MANAGEMENT
REFRENCES
Available upon request
