Afsar Pasha

CURRICULUM VITAE Name: Afsar Pasha Cell No: - Email ID:- Objective: To aim and strive for Company’s and personal growth by being honest at attempts, smart at thoughts and be efficient through the process of continuous learning. Would like to work for an organization where I can explore myself and grow professionally. Professional Experience: Worked as Customer Support for “Vigortech Services Private Limited” Designation: Health Officer. Duration: June 2017 to July 2018. Responsible For: Train New Staff Members. Taking the patients details on call Collecting the details of the customer and arranging the health checkup Resolving the issues on calls Take Ownerships of customer issue Listing and providing the patients data to collect sample Sending the patients softcopy reports via Mail and WhastApp Maintain Patients data in Excel Dealing with Corporate Hr’s and Manager for staff health checkup Worked as Customer Support Senior Executive "10i Commerce Private Limited” Designation: Customer Support Duration: September 2018 to till date. Responsible For: Customer service Take Ownerships of customer issue Resolving the issues on calls Escalate unresolved issues to the appropriate internal teams Collect prompt and accurate feedback from customers Take ownership of customer issues Creating tickets Follow ups tickets everyday sending customized emails & scheduling into our CRM Education Qualification: PUC : Al-Ameen PU College SSLC : Crescent English High School. Global Certification(s): Hardware A+ Certified in the year 2015 The Fundamental of Digital Marketing 2021 Personal Profile: Name : Afsar Pasha Date of Birth: 5th May 1995 Nationality: Indian Father’s name: Allah Bakash Gender: Male Marital Status: Single E Mail : -Languages known: English, Hindi and Kannada Personal Skills: I always look future in a positive way. Ability to learn from mistakes. Easy adaptable to any environments. Hobbies & Interests: Playing Cricket and Snooker, Motorcycle stunt riding and Travelling. Declaration: I hereby declare that the above mentioned information is correct up to my Knowledge and I bear the responsibility for the correctness of the above mentioned Particulars. Place: Bangalore Date : (Afsar Pasha)