NYAME AFIA AMPOMA
POST OFFICE BOX, 229,
ADUM, KUMASI
MOBILE:-
E-MAIL:-Professional profile
A Self-Motivated and enthusiastic person with great communicative skills.Self-disciplined, Goal
Oriented and reliable with good interpersonal skills, intergrious and urge to learn.
Objective
To occupy a higher managerial position in a dynamic growing company to utilize my
potentials to maximize the output of that organization.
Personal Details
Nationality Ghanaian
Languages
Twi and English and French
Marital status Single
Capabilities
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Creative and resourceful
Possess an attention to detail and excellent problem-solving skills
Possess excellent verbal communication skills and positive attitude
Result oriented and very competitive
Able to take good initiatives
Ability to work under pressure
Planning and organizational skills
❖ Very innovative
❖ Excellent customer service skills
❖ Ability to motivate and work with and within a team.
Key Skills
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Proficient in computer literacy in Microsoft suite (Word, Excel & PowerPoint,),
Internet and Email.
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Knowledgeable in the French Language
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Fair knowledge of Microsoft visual studio and Microsoft Access.
Education and Qualifications
2012 – 2016
UNIVERSITY OF GHANA, LEGON
2008 – 2012
KUMASI ANGLICAN SENIOR HIGH SCHOOL
2006 – 2008
MMOFRATURO GIRLS’ JUNIOR HIGH SCHOOL
Working Experiences
I have over the years acquired various skills in the different organizations as shown below:
November 2019 - Current Wellness Spa & Institute
❖ Adminstrative Manager and A CBT Facilitator
❖ To plan, organize, and administer the activities of my department/ office/ division
efficiently.
❖ Keep immediate supervisor informed of activities of the unit, particularly of major or
unusual developments, and seeking his/her advice and counsel.
❖ Maintain effective relations with departments, students, and community, and other
educational institutions and to interpret college policies and programs accurately and
constructively.
❖ To provide information and reports to the Chief Executive and management at the request
of the HR Manager.
❖ To implement a plan to supervise students attending courses during the day, in the
evening or weekend.
❖ To hold regular meetings with staff to ensure effective communication and continued
professional development.
❖ Help establish Rota system through identifying peak times and training
❖ Organize treatment menu lists for all outlets and ensure that products and staff are
prepared for any changes.
❖ Deliver formal scheduled teaching on Competency Base Training (CBT) subjects.
❖ To report accurately on the progress of both individuals and groups and to forward these
on to the Course team leader on a bi-weekly basis.
❖ To have a fully completed lesson plan before each lesson, evaluation to be completed
after the lesson.
December 2017 - June 2019
Alliancetrust Microfinance
❖ As an Administrative Assistant Manager, Credit Officer and Customer Relations Officer,
I’m responsible for managing all major operational tasks and reviving working activities
of the Kumasi branch of the organization.
❖ Responsible for the accuracy of reports forwarded to the Tema head office, records
keeping, monitoring and controlling the exchange of reports and data from Kumasi and
debt collectors to the head office at Tema.
❖ Customer Relations Officer – Liaison between the organization and clients
❖ Credit Analyst/Officer- Check on Clients to assess their credibility for request of loan
facilities.
2016 – 2017 Kumasi Metropolitan Assembly – Public Relations Unit
❖ Facilitated and recorded minutes of complains meetings and the General Assembly
meeting as well.
❖ Established and maintained internal and external relationships as well as offer helping
hands to colleagues for attainment of Kumasi Metropolitan Assembly vision.
❖ Established and maintained good Public Relations with the communities within and
without the Metropolis.
❖ Assisted the Public Relations Officer to undertake projects as and when assigned.
❖ Handled camera by taking videos and still photos at organized meetings and outings of
the Assembly.
❖ Assisting to managing Media personnel during Assembly Meetings and Functions.
❖ Assisted the Director in charge of Gender Relations in her activities and roles assigned.
Eg. School Feeding Program’s Processes for women.
2014
2013
2012
Hello FM/ UTV, Kumasi -Ghana – Reporter
Report writing and Taking Trending Stories.
Attachment
Suntreso Hospital, Ghana- Records person
Assisting Patients and Recording Patient Data Daily
Attachment
Yaa Akyaa enterprise, Kumasi -Ghana - Shop Attendant
Attachment
Extra-Curricular Activities
Team Leader - AIESEC Ghana
October 2014 – May 2016
Duties
❖ Responsible for securing our organization’s venue for weekly meetings (February-May,
2015)
❖ Was part of the recruitment organizing committee (August- September, 2015)
❖ Talent Manager at Incoming Global Internship Program (August- September, 2015)
Interests and Activities
❖ Reading
❖ Singing.
❖ Listening to Music
❖ Minute writing.
❖ Media monitoring.
❖ Report writing.
❖ Photo Taking
References
Samuel Benagr, PhD
Senior lecturer, University of Ghana--
Mrs Lois Ohene-Ayisi
Assistant Administrative Director
Kumasi Metropolitan Assembly--
Joyce Achiaa Nuako
Principal Court Recorder--
Mrs Sheba Awuah Darko
CEO Wellness Institute & Spa--