Aeryn George

Hi!

I’m Aeryn, a professional specializing in Virtual Assistance, Customer Success Management, and Administrative Support for remote teams, startups, and small businesses. I bring a proven track record of CRM management, client account handling, workflow optimization, data entry, scheduling, reporting, and process improvement, making me a highly versatile and reliable team member.

Most recently, I served as the Customer Success Manager for a digital marketing company, where I was the sole point of contact for clients over nine months. In this role, I conducted client onboarding, provided ongoing support, identified upsell opportunities, and ensured clients fully understood the platform and services. I managed CRM records, tracked client progress, coordinated with internal teams, and resolved issues efficiently. This experience strengthened my ability to build strong client relationships, troubleshoot problems, and handle challenging situations calmly and professionally.

I also have 2 years of administrative experience supporting a green-certified tropical resort, where I managed scheduling, reporting, sensitive data, and daily operational tasks. This experience taught me how to handle multiple responsibilities simultaneously, maintain confidentiality, and streamline workflows for maximum efficiency.

I am highly organized, detail-oriented, and tech-savvy, with hands-on experience using ClickUp, ServiceTitan, Google Workspace, Notion, Airtable, and AI tools like ChatGPT for research, content creation, and process automation. I thrive in remote environments and excel at project ownership, task management, and completing assignments independently.

What sets me apart is my combination of client-facing experience and operational expertise, which allows me to anticipate client needs, implement efficient workflows, and ensure projects run smoothly from start to finish. I enjoy solving complex problems, creating structured systems, and helping teams focus on growth, productivity, and results.

If you’re looking for a reliable, proactive, and versatile professional to provide top-tier virtual assistance, manage client success, and handle administrative operations, I am ready to help your team succeed. I bring not only practical skills and experience but also a positive, solution-focused mindset, ensuring that all projects are completed accurately, efficiently, and on time.