AERYL BURNETTE SANTIAGO
General Virtual Assistant
I am a General Virtual Assistant seeking a full-time position in the
field of Amazon e-commerce where I can apply my knowledge and
skills and help Amazon Store Owners grow and expand their
business.
TRAININGS
Amazon Seller VA Masterclass
March 2023
The ASVA Masterclass will teach you the necessary skills from
A to Z. We’ll show you the exact step-by-step roadmap to go
from clueless to gaining the confidence to help Amazon
sellers manage their own businesses.
Microsoft Excel Spreadsheet
CONTACT
WORK EXPERIENCE
--
La Trinidad, Benguet
PROFESSIONAL SKILLS
Amazon FBA Marketing
Product Research
Inventory Management
Customer Service
Basic Social Media Marketing
Basic Facebook Ads
Quality Assurance
Data Entry/Typing
Latex
MS Office Tools
Computer Literate
PERSONAL SKILLS
Time management
Organized
Fast learner
Motivated
Aggressive
Multitasking
Communication
Attention to detail
April 2020
DATA ENTRY/QUALITY ANALYST
Pencil Technologies
-
Ensures timely, accurate, and complete reporting of data.
Co-ordinate testing statistical data, data analysis, and
consult improvements.
Monitor the quality of data from which organizations
make informed decisions.
Provide support to executives and help overseeing
business operations.
Ensure quality works sent out to clients.
Document typing
Coordinating of Asana tasks
Latex & Asana
Generate reports
DOCUMENT CONTROLLER/ RECEPTIONIST
Emirates Precast Construction
2018 - 2020
Directing guests and answering their questions.
Preparing letters/emails and documents.
Scheduling appointments and maintaining appointment
calendar.
Managing all documentation in site and or projects.
Preparation and distribution of weekly Document
Deliverables Registry.
Ensure completeness of documents sent to clients.
CUSTOMER SERVICE REPRESENTATIVE
Sitel
2017
Maintaining a positive, empathetic and professional
attitude toward customers at all times.
Managed large amount of incoming calls.
Identify and asses customers' needs to achieve
satisfaction.
Provide accurate, valid and complete information by using
right methods/tools.
Use of ZenDesk
Processing orders, forms, applications and requests.
