Aemilius Dost

Aemilius Dost ABOUT ME CONTACT EDUCATION Driven young professional with proven problem solving, research, self-learning and analytical skills. Seeking a position that will allow me to continue my passion for helping brands grow and connect with their customers. NCOI College -- 2018 - 2019 | Unfinished degree in Marketing Sint Maartenscollege High school diploma DETAILS Nationality: Dutch Date of Birth: 01-August1997 Living in: Seville, Spain LANGUAGES Dutch: Native English: Fluent, near native Romanian: Basic German: Basic Spanish: Basic EXPERIENCE 2020 present SEO PROJECT MANAGER Keyword research for our blog content Optimizing SEO for Shopify Team work with marketing agency and content writers to see if all keywords are used in content 2020 present VERTELLIS COMMUNITY MANAGER AND CUSTOMER SUPPORT Customer support for the USA and Netherlands Managing social media profiles in English and Dutch Engaging with the Dutch speaking followers in social media 2019 present JAZYK GROWTH MANAGER AND CUSTOMER SUCCESS Helped them grow their active, paying users from 12,000 to 200,000 Created a constant growth plan based on lean canvas and surveys SKILLS Problem solving Analytical thinking Adaptability Creativity Leadership Self-motivated Empathy VERTELLIS - TELUS INTERNATIONAL CUSTOMER SUPPORT AND TRAINER I interacted with customers via email and phone, both in English and Dutch Trained new employees in the Dutch team - OPEL / VAUXHALL Employed by Majorel CUSTOMER SUCCESS I was the middleman between car dealers and customers to ensure customer success Helped Dutch speaking customers by phone and email - RITUALS Employed by Majorel CUSTOMER SUPPORT Social media support in English and Dutch for Twitter, Facebook and Instagram Solved issues customers had over the phone or by email