MARZAN, AEDONIS D.
BD-011 Samoyao Alapang, La Trinidad, Benguet
Contact Number:-
E-mail:-
PERSONAL INFORMATION:
Date of Birth: May 12, 1986
Place of Birth: La Trinidad, Benguet
Age: 30 years old
Nationality: Filipino
Religious Affiliation: Jehovah's Witnesses
Height: 5 feet & 4 inches
Weight: 150 lbs.
Language Spoken: English, Filipino, Ilocano
Civil Status: Married
Father’s Name: Arsenio M. MarzanOccupation: N/A
Mother’s Name: Milgray D. MarzanOccupation: N/A
ACADEMIC PREPARATION
Tertiary
Name of Institution: Baguio College of Technology
Course: Bachelor of Science in Information Technology
School Year: 2007 – 2011
Vocational
Name of Institution: Baguio College of Technology
Course: Computer Technician
School Year: 2007 – 2009
Secondary
Name of Institution: Benguet National High School – Alno Annex
Address: Alno, La Trinidad, Benguet
School Year: 1999 – 2007
Primary
Name of Institution: Twinkle Star School
Address: 156 Pico, La Trinidad, Benguet
School Year: 1993 – 1999
CERTIFICATION
TESDA NCII (National Certificate II) in Hardware Servicing Issued on April 03, 2009
Microsoft Certified Professional Issued on May 8, 2014
Microsoft Technology Associate: Windows Operating System Fundamentals Issued on May 8, 2014
SKILLS
Basic Knowledge in Basic Microsoft Office applications.
Knowledgeable in computer troubleshooting techniques. (Desktops and Laptops)
Hardware And Software Installation
EXPERIENCES
1. Job Title: (OJT) Laptop Repairs, Printer Conversion(CISS), and Sales
Company: Innovation Concepts
Duration: May – July 2010
Roles and Responsibilities:
- Repair computers (desktop and laptop), and printers
- Sell computer peripherals to customers
- Convert printers to CISS
2 Job Title: Computer Shop Attendant/ Server, CCTV Sales and Technician, Computer Sales and Technician
Company Name: PC CITI EXPOSE
Duration: August 15, 2011 – November 22, 2011
Roles and Responsibilities:
- Install CCTV Cameras
- Computer shop attendant
- Sell computer peripherals to customers
- Repair computers (desktop and laptop), and printers
3Job Title: IT Staff
Company: Pines City Colleges
Duration: May 15, 2012 – October 14, 2012
Roles and Responsibilities:
- Make sure that the Computer laboratory is well-maintained
- Make sure that computers are well-maintained
- Help and assist students who are inside the computer laboratory
- Help and assist instructors/teachers/admin who needs help related to computers
4Job Title: Transcriber/Reviewer
Company: Scribie.com
Duration: November 14th, 2012 – Present
Roles and Responsibilities:
- Transcribe audio files as accurate as possible
- Time-stamp and edit transcribed files as accurate as possible
5Job Title: Transcriber/QA
Company: TranscribeMe.com
Duration: November 14, 2012 – Present
Roles and Responsibilities:
- Transcribe audio files as accurate as possible
- Time-stamp and edit transcribed files as accurate as possible
6Job Title: IT Specialist/Remote IT Support
Company: TechHUB Remote Support Inc.
Duration: February 11, 2014 – May 6, 2015
Roles and Responsibilities:
- Take support requests from our clients through phone and chat.
- Diagnose and resolve technical, hardware and software, issues. (Windows & Mac OS)
- Diagnose and resolve computer problems through phone or remote connection.
- Antivirus installation and monitoring.
- Use diagnostic utilities to help with troubleshooting.
- Provide and process information in response to inquiries, concerns, and requests
- Access software updates, drivers, knowledge bases, forums and FAQs on the internet to assist in problem solving.
7Job Title: IT Specialist/Remote IT Support
Company: USGlobalTech (https://usglobaltech.com)
Duration: October 1, 2015 – December 1, 2016
Roles and Responsibilities:
- Take support requests from our clients through phone and chat.
- Diagnose and resolve technical, hardware and software, issues. (Windows & Mac OS)
- Diagnose and resolve computer problems through phone or remote connection.
- Antivirus installation and monitoring.
- Use diagnostic utilities to help with troubleshooting.
- Provide and process information in response to inquiries, concerns, and requests
- Access software updates, drivers, knowledge bases, forums and FAQs on the internet to assist in problem solving.
CHARACTER REFERENCE:
John Robert Evans
Freelance Writer/Academic Writer
Kias Road, Baguio City-
Kirk Douglas Dumanas
Support Analyst
Lower Ground Floor, Worldwide Corporate Center, Shaw Boulevard, Mandaluyong City-
