Aduragbemiro Folowosele

Aduragbemiro Folowosele Virtual Assistant Contact Information: Phone: - Email:-LinkedIn: www.linkedin.com/in/aduragbemiro-folowosele Portfolio: https://www.canva.com/design/DAGh7BgpnJM/Qf9UVrj7sQb_jL2hXlWjxQ/edit? Summary: "Efficient and detail-oriented Virtual Assistant with a proven track record of increasing productivity and efficiency by 30%. Experienced in administrative tasks such as email management, calendar scheduling, and data entry. Skilled in using CRM tools to track leads, manage customer relationships, and optimize workflows. Successfully supported businesses by generating leads, organizing schedules, and streamlining operations. Tech-savvy, adaptable, and committed to helping businesses stay organized and grow." Professional Experiences: Virtual Assistant​ Blissland Pharmaceutical Company April 2023–Present ●​ Managed email accounts for one executive, ensuring timely responses and increasing email productivity by 25%.​ ●​ Scheduled and coordinated meetings for internal teams and external partners, improving communication efficiency across three company branches.​ ●​ Organized and tracked administrative tasks, including data entry, document management, and inventory updates, leading to a 20% improvement in operational efficiency.​ ●​ Planned and executed outreach initiatives, assisting in retailer engagement and lead generation efforts to expand the company’s client base.​ ●​ Coordinated travel arrangements for executives and sales representatives, optimizing costs and reducing travel expenses by 20%.​ ●​ Maintained and updated CRM tools, tracking customer inquiries, follow-ups, and sales records to ensure seamless communication and efficient sales operations.​ ●​ Collaborated with the sales team to monitor product availability and restocking needs, ensuring a consistent supply for retailers. Virtual Assistant / Customer Support (Mentorship Program)​ Afriment March 2025–April 2025 ●​ Improved client satisfaction by efficiently handling inquiries and resolving support issues.​ ●​ Streamlined scheduling and communication, ensuring timely follow-ups and organized Mentorship sessions.​ ●​ Enhanced mentorship engagement by coordinating sessions and assisting mentors and mentees effectively.​ ●​ Optimized administrative processes, leading to increased efficiency in daily operations. Virtual Assistant / Lead Generation (Contract)​ Safhawa Ventures | January 2025–March 2025 ●​ Increased lead generation by 50%, attracting more clients for China import/export training, business trips, and Amazon business registration.​ ●​ Optimized call scheduling and follow-ups, improving client engagement and conversion rates.​ ●​ Boosted sales efficiency by assisting in closing deals and guiding clients through service enrollment.​ ●​ Resolved client issues effectively, enhancing customer satisfaction and retention.​ ●​ Streamlined administrative processes, ensuring smooth operations and better workflow management. Education: University of Ilorin,Ilorin Kwara State Nigeria BSc Human Kinetics Skills: Administrative Skills: Email Management, Calendar Organization and Scheduling, Data Entry and Document Management, Task and Process Streamlining, Travel and Meeting Coordination, Decision-making and prioritization, Time Management, Attention to Detail, Office Management, Record Management, Meeting Minutes. Technical Skills: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Google Workspace (Gmail, Google Drive, Google Docs, Google Sheets), CRM Management [Trello, Asana, Benchmark, Zoho], Video Conferencing (Zoom, Microsoft Teams, Google Meet), Communication Skills: Customer Service & Relationship Building, Sales & Lead Generation, Digital Marketing Strategies, Verbal Communication (Active Listening, Presentation Skills), Interpersonal Communication, Client Communication, Negotiation, Social Media Engagement Certifications: Asana | Workflow Specialist | 2025​ Afriment | Mentorship Program for Virtual Assistants | 2025​ Africa Freelancer Bootcamp | Virtual Assistants | 2025​ Torilo Academy | Digital Marketing Certification | 2024​ ALX Africa | Virtual Assistant | 2024​ HP LIFE | Social Media Marketing | 2023​ HP LIFE | Customer Relationship Management | 2023 Reference Available on Request